Nordstrom Reviews

Updated 13 Jan 2021

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3.7
67%
Recommend to a Friend
85%
Approve of CEO
Nordstrom Co-President Erik B. Nordstrom and Peter E. Nordstrom (no image)
Erik B. Nordstrom and Peter E. Nordstrom
1,054 Ratings
Pros
Cons
  • "Will have to take account of returns(in 780 reviews)

  • "Long hours (but in sales so understandable)(in 742 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (50)

    "Best Place Ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Beauty Concierge in Jacksonville, FL

    I worked at Nordstrom part-time

    Pros

    Work independently, able to be on your phone, relaxed, great management

    Cons

    There were no cons. Great people, great work.

  2. "Good company, but mgmt changed"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at Nordstrom part-time

    Pros

    Decent hours if communicated, nice location, fun environment

    Cons

    Management changed and it became harder to work there.


  3. "Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time

    Pros

    I really enjoyed the culture of the company. Working in a high volume call center can be stressful at times. However, they definitely knew how to keep moral sky high. They have a great training program that teaches you the in and outs so you're not being thrown to the wolves. There's also flexibility in scheduling if there is available time for either leaving early or overtime.

    Cons

    This may be out of the companies hands, but some of the calls were quite stressful with extremely angry / upset customers and concerns that where out of your hands.

    Continue reading
  4. "alright for part-time"

    4.0
    Former Employee - Unemployed Recent Graduate in Rocklin, CA

    I worked at Nordstrom part-time

    Pros

    good environment, fair pay, commission based

    Cons

    environment heavily depends on the managers, commission based

  5. "Good Company"

    4.0
    Current Employee - Merchandise Specialist 

    I have been working at Nordstrom full-time

    Pros

    Good company, good people, good product

    Cons

    It’s hard to get promoted, especially during Covid times

  6. "Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Experience Representative in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom part-time for less than a year

    Pros

    I learned a lot about the service industry

    Cons

    I worked at the peak shopping time of the year, so the service experience got a little crazy.

  7. "Good place to work with opportunities and feedback"

    4.0
    Former Employee - Sales Associate in Tysons Corner, VA

    I worked at Nordstrom full-time

    Pros

    - discount is nice (20%) - coworkers were very friendly and helpful - the store is super clean - managers were always willing to talk - Provided feedback

    Cons

    - very sales orientated - schedule is not flexible - customer service/satisfaction is held too highly sometimes - will overwork you if you let them

  8. "Learning experience"

    4.0
    Former Employee - Visual Merchandiser in Minneapolis, MN

    I worked at Nordstrom full-time

    Pros

    I learned a lot in my time there about fashion and about customer personas

    Cons

    There were lots of overnight shifts involving heavy physical labor to rearrange floor plans

  9. "Nordstrom Sales Associate Job Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nordstrom full-time for less than a year

    Pros

    A very organized work space.

    Cons

    Communication between co-workers isn't always the best.

  10. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shoe Sales Associate 
    Recommends
    Approves of CEO

    I worked at Nordstrom part-time for less than a year

    Pros

    Flexible job, great commissioned pay, good people

    Cons

    Getting time off is hard around holidays.

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