- Overall senior leadership and even product owners (managers in the scrum framework) are very out of touch with the needs of the customers and the needs of the account managers.
- Unfortunately where you go to church and who you are friends with is very important here.
- Overall they do not aim to treat employees and customers fairly - aim to get as much out of everyone as they can.
- Think that their product is so essential that they have complete control over customer relationships and think that working there is so great (esp in a town like Willmar) that they hold all the control in employee relationships.
- In my time there, I knew of 3 people who were fired or forced to resign through no fault of their own without severance or even PTO paid out (3 is A LOT - I've never seen 1 person unfairly fired anywhere else I worked because companies are usually careful). They also do this weird thing where they say nobody at the company can contact the person who was fired and if they hear that you have contacted your previous coworker HR will call you and remind you you are not allowed to talk to them. (They even called the person they fired months later and reminded them they are not allowed to talk to anyone at the company - which is a little bizarre because they don't have anything to hold over someone once they've already fired them.)
- The HR team is only there to protect the employer, not to aid the employees and they weren't afraid to bend rules to screw the employee.
