Question 1

Does Novacroft pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Novacroft employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Novacroft. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at Novacroft?

Accepted Answer

43% of Novacroft employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Novacroft 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at Novacroft?

Accepted Answer

Customer Service Advisor (17), Customer Service Representative (16), Customer Service (8), Contact Center Agent (6), Contact Centre Advisor (6), Customer Service Agent (6), Call Center Agent (5), Customer Advisor (4), Call Center Representative (3), Contact Centre Agent (3), Software Developer (3), CSA - Customer Service Associate (2), Call Handler (2), Internal Auditor (2), Team Leader (2)

Question 4

What are the pros of working at Novacroft according to real employee reviews?

Accepted Answer

"Work from Home is the only benifit." ((in 14 reviews)); "Nice people to work with" ((in 11 reviews)); "The team are extremely active when it comes to helping each other out" ((in 6 reviews)); "nice staff" ((in 4 reviews))

Question 5

What are the cons of working at Novacroft according to real employee reviews?

Accepted Answer

"Expect training on what fire extinguisher to use in a care home……(which was tested may I add) I’m not sure how that’s helpful doing outbound calls from home?" ((in 7 reviews)); "Managers aren’t great and most of the company values are a façade." ((in 5 reviews)); "Minimum wage at entry level regardless of experience" ((in 5 reviews)); "No real career progression." ((in 3 reviews)); "Poor communication from team managers, no organisations skills" ((in 3 reviews))

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