Optimal (WA) Reviews

3.6

60% would recommend to a friend

(19 total reviews)

Sung Rhee

76% approve of CEO

68% positive business outlook

Optimal (WA) has an employee rating of 3.6 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optimal (WA) employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

19 reviews
2.0
20 Sept 2015

Great Perks

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully stocked kitchen, pool table, close to the water, many learning opportunities and training. Hours are flexible and team members are good about completing work.

Cons

CEO changes his mind on a whim, manager is inexperienced and manipulative. Ran like a much larger company than it is. Absolutely no positive reinforcement. You never know if you're doing a good job or if the manager is being sincere. The manager has a personal chat with 4 other employees where they make all decisions about group activities and gossip about fellow employees. Manager is in a friend group and she hires from that group. During my employment I saw her hire two more of her friends which led to a cliquey and divided environment. Manager likes to tell people about themselves in front of everyone, and constantly makes jokes at other people's expense. The friend group is incredibly cliquey and it's made worse that one of the members is the manager. Management makes many false promises and manipulates the employees into thinking its a great work environment.

avatar
Optimal (WA) Response
10y
We had a long conversation with the rest of the team about this feedback, because it took many of us by surprise. Regardless of what we want to believe, we need to be honest with ourselves if this is a sentiment shared by others on the team. Other employees openly discussed their thoughts and conveyed that they did not feel this was a general issue facing the company. Every year, an outside consultant collects anonymous feedback from our employees about the culture of the company, the opportunity for growth, and their compensation. Each year, our employees have given us high marks for the culture of the company, which is why this review came as a surprise. Still, it taught us that, as a small company, we need to be even more vigilant on maintaining a great culture.
3.0
11 Nov 2019
Recommend
CEO approval
Business outlook

Pros

A good place to put your foot in the door right after college for editors, IT guys etc. Free food and beverages, team/company meals Free orca card, flex pass, and parking for some employees Diversity: age, ethnicity, gender, religion, belief, and family status. Flexible working hours

Cons

Suffering company culture - It looks like people are friendly and sweet at the beginning. Still, once you stay here longer, you experience a lot of backstabbing, no matter if you do your job correctly or not — lots of inner-office drama. When someone gets fired, no communication is sent to the team, and we pretend this person never existed. There a few skeletons in the closet nobody talks about, and that’s how most gossips are born. The team’s morale is low and suffers from a lack of honesty and integrity. “It’s better to be retroactive than take risks and be inventive”- not much space for new ideas or exploring new horizons. The job description doesn’t necessarily answer your job, and you may find yourself disappointed very quickly. Inequity - You will also soon discover that your voice in the organization isn’t as meaningful as those with more prominent seniority status. The open-door policy does not exist here. Unhealthy relationships between manages make people afraid of voicing their concerns. The managers seem to be lacking in training in managing people. There is no sense of direction, no succession planning, and no clear career path within the company. Serious and voiced on multiple occasions need for scheduled one-on-one meetings with managers has not been met. Face-to-face communication isn’t a thing - most of it happens via Slack or e-mail. You can hear a manager loudly say: “Stop! Whatever you’re doing!” interrupt you (and everyone else in the open space), walk down to you, and in a humiliating waypoint out some insignificant detail/mistake of your work. It indicates a lack of ethical practice and people skills. The company’s strategy isn’t known to the employees. You don’t know what’s the meaning of your work. The latest significant drop in the company’s revenue exemplifies the instability in the office. Unclear onboarding process and orientation for the newbies.

5.0
13 Oct 2015

A Golden Opportunity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've read the negative (and even a few positive) reviews that seem to imply that this company has an identity crisis or that it is somehow flawed in its corporate structure. What few seem to understand is that while this is a profitable business, it is also a learning environment. I would go so far as to say that the primary goal of its founder is to develop his employees into whatever they wish to become. Any startup requires employees to wear multiple hats and develop a range of skills, but this company directly challenges employees to identify what they wish to be and what is required to make that possible. The president and founder is preternaturally aware and keenly savvy in his decision-making. He can convey an air of social obliviousness--though his insights reveal this to be a strategic facade. He takes every opportunity to encourage individual leadership, which can often frustrate those seeking acknowledgement for their efforts. Despite a seemingly callous demand for high performance and flexibility without praise, the president is exceedingly generous; offering benefits and financial support whenever it is requested. His mantra is "ask forgiveness, not permission," but it could just as easily be "no one will give you what you want." In many ways, this company is a classroom for future professionals. There is much to learn with goals that are quickly changing, requiring adaptable decision making and a loose structure to accommodate goals. As a result, stability can seem fragile. Compensation is an area that is somewhat distinct from the individual growth within the company, but like any company, there are annual raises and bonuses and some employees take the initiative to negotiate for additional salary raises. Depending on your school of thought, this could be an area where taking the initiative is also preferred; however, this can also be an opportunity to show employee worth. In a small education-oriented company like this, the paycheck is almost ancillary and if you're here for the paycheck, it's the wrong reason. Compensation is generous and reflective of the employers commitment to employee satisfaction. Make no mistake, there is a high bar for employment and higher expectations for success; however, that success is measured by the growth of those inside the company. The president is firmly committed to the success of the company, as well as the success of its employees. He might struggle to articulate this message at times and often the nimble nature of the organization might frustrate managers responsible for implementing long-term strategies, but regardless of the business decisions he makes, his dedication to his employees is unequivocal.

Cons

There is limited mentorship--partially due to the swiftly changing demands of the company--and while it's an asset to allow such flexibility and autonomy in projects, sometimes that can prove frustrating for talents who are struggling to identify future opportunities. More focused individual attention to help crystalize specific short-term and long-term goals might help employees to understand the potential roles within the company or identify new roles.

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Glassdoor has 22 Optimal (WA) reviews submitted anonymously by Optimal (WA) employees. Read employee reviews and ratings on Glassdoor to decide if Optimal (WA) is right for you.