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      Optum

      Engaged employer

      Optum Client Services Manager reviews

      3.3

      57% would recommend to a friend

      (6 total reviews)

      Patrick Conway

      Not enough data to show CEO approval

      1% positive business outlook

      Ratings by category

      4.5

      Work/Life balance

      4.2

      Diversity and inclusion

      3.8

      Culture and values

      3.7

      Senior management

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      Reviews by job title

      6 reviews
      2.0
      4 Apr 2025

      Living among the silos

      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Enjoy my teammates Enjoy helping customers Lots of personal resources are available

      Cons

      Everything works in a silo Takes forever to get anything done Downward communication is terrible - lots of useless All Hands meetings; meaningful information not shared. Some people have drank the kool aid and are downright mean. Their management supports this.

      4.0
      27 Sept 2023

      CHC merger was a fiasco

      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Big company with all it's bells and whistles

      Cons

      Mostly of the executive staff has been laid off, merger does not intend to bring any value to Optum

      Viewing 1 - 3 of 6 Reviews
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