Does Original Pancake House pay their employees well?

According to anonymously submitted Glassdoor reviews, Original Pancake House employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Original Pancake House. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Original Pancake House?

61% of Original Pancake House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Original Pancake House 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Original Pancake House?

Server (35) , Hostess (13) , Host (12) , Manager (10) , Server/Waiter (10) , Cook (7) , Waitress (7) , Server/Waitress (5) , Line Cook (3) , Assistant Manager (2) , Chef (2) , Dishwasher (2) , Dishwasher/Busser (2) , Food Runner (2) , Food Server (2)

What are the pros of working at Original Pancake House according to real employee reviews?

"Good money and experience was gained." ((in 12 reviews)); "Good coworkers." ((in 8 reviews)); "Friendly environment and flexible hours." ((in 8 reviews)); "some people were nice but quit" ((in 7 reviews)); "Food is free if not heavily discounted" ((in 6 reviews))

What are the cons of working at Original Pancake House according to real employee reviews?

"Poor management and communication." ((in 9 reviews)); "The owner shows clear favoritism and manages the place like a small corner store rather than a professional restaurant." ((in 5 reviews)); "Area manager was the worst I've ever worked for after 25 yrs in restaurant management." ((in 3 reviews)); "No benefits for managers." ((in 3 reviews))

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Original Pancake House

Original Pancake House Reviews

3.5

61% would recommend to a friend

(164 total reviews)

Ron Highet

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.7

Work/Life balance

2.9

Culture and values

2.9

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

Original Pancake House has an employee rating of 3.5 out of 5 stars, based on 164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Original Pancake House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

164 reviews

3.0

6 May 2026

Good work culture but favoritism is an issue

Host/hostess

Recommend

CEO approval

Business outlook

Pros

free food and drink, some good work culture

Cons

favoritism amongst waitresses, letting waitresses walk guests to their section... will always favor guests even if they mistreat you as a host

4.0

28 Apr 2026

Supportive management and flexible structure, but long hours

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Structure, management, flexibility, pay, support, turnover

Cons

Hours, turnover, rising costs of food lol

1.0

13 Mar 2026

Terrible

Senior manager

Recommend

CEO approval

Business outlook

Pros

They have good hours compared to other diners

Cons

Very low customer traffic and poor cleanliness standards. Many managers lack restaurant experience and leadership is disorganized. The owner shows clear favoritism and manages the place like a small corner store rather than a professional restaurant. Pay is below industry average.

Viewing 1 - 3 of 164 Reviews

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Ratings by category

Reviews by job title

Good work culture but favoritism is an issue

Supportive management and flexible structure, but long hours

Terrible

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