Does OvationCXM pay their employees well?

According to anonymously submitted Glassdoor reviews, OvationCXM employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OvationCXM. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at OvationCXM?

68% of OvationCXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OvationCXM 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at OvationCXM?

Technical Support Engineer (5) , Operations (2) , Senior Software Engineer (2) , Software Engineer (2) , Support Engineer (2)

What are the pros of working at OvationCXM according to real employee reviews?

"Good Pay" ((in 5 reviews)); "There's unlimited PTO but if you use any, you're made to feel like you shouldn't so there's a tradeoff." ((in 5 reviews)); "An awesome team full of like" ((in 4 reviews)); "Benefits are good." ((in 4 reviews)); "Management cares about employees, great work life balance, employee empowerment, fun place to work." ((in 3 reviews))

What are employees saying about OvationCXM redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OvationCXM redundancy and their outlook for job security at OvationCXM in 2026.

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OvationCXM

OvationCXM Reviews

3.8

68% would recommend to a friend

(63 total reviews)

Alfred "Chip" Kahn IV

80% approve of CEO

55% positive business outlook

Ratings by category

4.1

Work/Life balance

3.8

Diversity and inclusion

3.8

Compensation and benefits

3.7

Culture and values

3.6

Career opportunities

3.5

Senior management

OvationCXM has an employee rating of 3.8 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OvationCXM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews

4.0

16 Oct 2025

Great First Start

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

Great job to start and get your foot in the door for technical support job Learn about some networking and you learn troubleshooting steps. Also, learn how to use a ticketing system. You work remotely which is a plus.

Cons

No set level of expectations. There are favorites. People can do what they want at the expense of their other coworkers. Nothing is done to people that have multiple offenses. They are not able to reward employee that actually do a great job and reward people who don't care to be there just want the paycheck. They also base their metrics on quantity and not quality which end turn ends up with people having to call in multiple times and leads to frustrations with the clients.

3.0

16 Apr 2025

Lethal Politics

Senior php architect

Recommend

CEO approval

Business outlook

Pros

They have a relatively clean code base, based on a major PHP framework.

Cons

The corporate politics was absolutely lethal. I saw great devs PIPed and fired for no reason, especially the PHP docker expert. No one would allow him to fix the existing, and broken, Docker dev environment and then when he did massive work for PHP 8, they let him go, because he was saying how the Google Cloud migration would cost way too money. Six months later, I was laid off because, well, the migration to Google Cloud busted the budget just as that guy had warned us all, and OvationCXM had a mass layoff, me included. We should have listened to him more and not the new CTO.

1.0

21 Aug 2024

Terrible Management

Tech support pos

Recommend

CEO approval

Business outlook

Pros

Unlimited PTO* Remote Work and a check

Cons

Management is the worst! No Metrics they pick and choose their favorites training the dam worse and their tech resources are not educated

Viewing 1 - 3 of 63 Reviews

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Jobs at OvationCXM

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Cabling and POS Technician - OvationCXM

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