Pacific Prime Reviews

3.2

55% would recommend to a friend

(147 total reviews)
avatar

Neil Raymond

67% approve of CEO

56% positive business outlook

Pacific Prime has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Prime employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

147 reviews
1.0
4 Jan 2023

Doomed company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice colleagues and central office.

Cons

Top managers are nowhere to be found. Middle management is terrible. They do not value their employees nor their opinion. No vision is shared, no communication. Hybrid working does not exist because they do not trust the employees to actually be working unless they are at the office. No employees benefits.

1.0
4 Apr 2023
Recommend
CEO approval
Business outlook

Pros

work life balance, nice colleagues

Cons

No flexibility Do not trust employees working from home, not able to work from home on monday orfriday because they dont want you to "enjoy" long weekend. Dont believe that AWS or Bonuses motivates / demotivate employees Managers were bias against their favorites people in the team, appraisal is not transparent, feedback not taken. -- No one cared --

1.0
23 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Hard to think of any.

Cons

1. No work from-Home & No Market Awareness. WFH is strictly not allowed, and if you request it, you’ll need to provide a lengthy justification, required CEO’s approval. Meanwhile, market trends show that flexible work arrangements are becoming standard, but the company remains rigid. 2. Strict Surveillance Laptops have monitoring software installed, which raises concerns about excessive oversight. 3. No Additional Compensation There’s no bonus or AWS—just basic pay. Management believes their package is competitive, but it falls short compared to industry standards. They are at least 20% lower than market pay. 4. Poor Internal Communication & Rollout Issues New processes and systems are launched without proper communication, leading to frequent glitches. As a result, multiple departments scramble to fix issues that could have been prevented with better planning. 5. Overly Strict Policies & Micro-Management The work environment feels like school—attire is monitored, and employees can be called out for minor dress code infractions. 6. Mobile phone use is restricted, and excessive micro-management makes professionals feel like students rather than trusted employees. 7. High Turnover & Outsourcing Challenges More employees are leaving, and the company continues outsourcing work to teams that struggle to meet local client needs. Despite ongoing service issues, outsourcing remains a priority.

Viewing 1 - 3 of 147 Reviews

Glassdoor has 162 Pacific Prime reviews submitted anonymously by Pacific Prime employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Prime is right for you.