Pax8 Reviews

3.4

53% would recommend to a friend

(424 total reviews)

Scott Chasin

60% approve of CEO

54% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

424 reviews
2.0
8 Feb 2024

Crony Culture

Recommend
CEO approval
Business outlook

Pros

- Flexible work schedule - Competitive benefits - Remote work - “Unlimited” PTO - 401k matching - Work/life balance - Solid development team

Cons

Building things here is made unnecessarily hard due to obvious incompetency. A number of people have been installed within product and design leadership that are “six degrees” connected to the CTO and it’s obvious they are simply riding coattails. I’m not sure about the other areas of the business but capability in those two areas are routinely lacking. They don’t have any discernible strategy towards building a useful product. They pivot constantly based on whims or demands from the CTO, never guided by analysis or metrics. We’ve had an analytical tool for well over a year and my product manager has never utilized it once in order to inform our approach. Roadmap excises occur quarterly, but are so poorly adhered to that they’re mostly investor confidence boosters and not a method for accurately tracking value delivery. We don’t actually adhere to or enforce modern product building methodologies and are just asked to build the flavor of the month that gets abandoned because there is no clear and present strategy in place.

3.0
30 Oct 2023

Clueless leaders

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working hours, unlimited PTO, people don't have to work on Fridays and if you get your work done, you can leave.

Cons

The clickbait title of this review would be, 'Get a six figure salary by knowing this ONE guy; no skills or talent necessary!' A lot of higher ups here come from a single connection, and having worked with several of these people, I'm realizing these people got director-level jobs because they had a friend at the company. There isn't a point in complaining to their boss if you find someone is bad at their job, that senior director is that guy's friend too. Instead of leading with market research, business analysis, and having a plan about why they're making stuff, they frequently make big decisions without consulting their engineering teams about feasibility or value. They then don't tell other people at the org about these plans (engineers or designers), make big promises to investors and users, then let the worker bees pick up all the pieces when it comes down to figuring out a way to actually build and achieve a vision. Directors do not have a strategic business plan for the company, or metrics, or even an understanding of their users, but talk to any of them and they'll happily point you to some pictures of features they've told the engineers to build. To them, building a feature is the strategy. When you point out that we don't have the resources or need a longer timeline to make the feature, they say just build this thing, no matter how long it takes, maybe some other team will take care of that. They don't care about working lean and creating incremental value, or coordinating across departments. Everything's shifted into waterfall type projects and a lot of stuff falls through the cracks. Statements you'll hear from your coworkers–on a weekly basis– include: 'The priority changes every week,' 'they don't have any requirements yet but want us to get building,' and from the higher ups, you'll hear 'we don't know yet,' 'that's a good question but I don't have an answer for you.' Pax8 seems to be especially poor in the product and design teams. People outside of engineering usually have a more positive view of the company.

avatar
Pax8 Response
2y
Thank you for the review. We appreciate feedback even when it is hard to hear. We've shared your review with leadership. Glad to hear you are enjoying aspects of the culture and work-life balance. Your perspective is important and we always appreciate employee input.
2.0
9 Dec 2024

Steadily going downhill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some truly intelligent and kind people working at Pax8. You can work remotely. The work/life balance is generally good in P&E for a lot of teams.

Cons

Since mid-2023, the humanity within Pax8 has taken a backseat to profitability and productivity. While employees are frequently told that the company is "people first," the once-great culture is rapidly deteriorating. With the company's emphasis on fostering a "high-performance culture," the satisfaction of tenured employees has plummeted. Additionally, Pax8 appears to consistently underpay employees across various disciplines.

avatar
Pax8 Response
1y
Thank you for writing a review. While we always appreciate hearing we're getting it right in terms of supporting remote working and work-life balance I am sad to hear you believe we are losing our humanity as an organisation. All cultures have to evolve to stay relevant and reflect the ebb and flow of new members joining them. We remain committed to our people first culture and while we have deliberately refocused this to be about Healthy High Performance we believe in the mutual, long term benefits of being part of a winning team for every Pax8er and the broader organisaion. We are proud how many people decide to join Pax8 on the strength of our culture. With our recent growth and focus on becoming a product led technology business we have recently redefined our purpose internally which is focused on the power of technology to make the dreams of billions of small business owners come to life. This is the connective tissue that inspires Pax8ers. Finally, on pay, it is worth knowing that Pax8 evaluates total compensation - comprising of salary, bonus, benefits and equity - vs the markets it operates in and adjusts this annually to remain competitive. Every salaried employee gets a pay review each year, globally.
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Glassdoor has 452 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.