Payentry Reviews

This company doesn't appreciate the talent they have. They want you to work as long as you can with no concern for your children or personal life but are quick to point out when you are ONE minute late coming in (when you've stayed until 7:30pm the night before and were supposed to get off at 5:30) . Wait, but that's only for some people...hence, the inconsistency of policy enforcement. Management is definitely a big problem. They change policies to suit the company, not the customer. Policies only mattered when it came to certain employees. Others were allowed to bring in family members (who could see confidential information), a crate full of cats, and who/whatever else they wanted. Cussing and yelling loud enough for customers to hear is the standard in the operations department. I've NEVER worked for a company where you have to earn holiday hours. Now, let's talk about training. THERE IS NONE. Sitting at someone's desk for about a day while they run around and answer phones is not proper training. There is no manual that any new person would be able to follow as a processor. Once a week, we sat in "training meetings" and learned absolutely nothing. Wait. We learned about everything we were doing wrong. Never any positive words or encouragement. We were expected to try to sell customers on products were weren't properly trained to use ourselves. Pay: This company pays on the VERY low end of the totem pole compared to other payroll companies. You get bamboozled with the promise of "bonuses" which amount to less than what was needed to pay for a Happy Meal. And the pay dates themselves are ridiculous. Oh, and you get told that if you just considered it a job and were there just to get a paycheck, you should leave. But, why else would anyone work there except for a paycheck? Unless you have worked there 6 years or more, you probably won't last more than a couple...if that long. That good old revolving door... I don't know about the other branches, but the Atlanta branch is nothing but a glorified sweatshop. If you want to work extra long hours with little to no compensation, get yelled at constantly about what you're doing wrong, accept meager earnings, and earn half a minute of vacation/holiday time every pay period this is the place for you. Otherwise, RUN in the other direction quick, fast, and definitely not slow!

There are too many cons to list. But to discuss a few, lets hit on growth, morale, and leadership. First, growth. They make grand statements upon inception of your employment, tell you you can 'climb to the top!', and speak of a select few employees that have substantial time with the company, the majority of whom are now senior management. Let's be honest, there is no room for growth here. Senior Management is too comfortable in their positions to allow anyone to grow above the position they were hired for. With that level of comfort comes an inability to accept change. This company is stymied in its growth potential, due largely in part to Senior Management not willing to CHANGE anything about the culture of the company, morale of employees, technology used in the company, and God forbid you propose or (*gasp*) implement some change, you're looked at like a cancer, belittled, disparaged, and depreciated until the moment you walk out the door to a take advantage of a better opportunity, unless that implemented change is somehow good, then the idea becomes one of Senior Managements, they implemented it, and it was their idea, and the best idea ever. Zero recognition or appreciation. Second, leadership. The leadership is practically non-existent, with a select few exceptions within the ranks of Senior Management, but the majority, they're only concerned with numbers, survey results, and how many new customers they can obtain through their outrageously invasive and rude sales techniques. When you focus only on the numbers, you lose sight of what's truly important. Those that help you obtain said numbers, you know...employees? This leads us to our third topic, morale. Everyone (with the exception of programmers - queue the 'private' Christmas party with extravagant gifts, in plain sight of everyone else in the company) is treated like crap. Condescending looks and tone when being spoken to, and a general attitude of "I'm the boss, do as I say." Unspoken of grudges and childish behavior from senior ranks. No leadership, just a complete lack of appreciation. No recognition of a job well done, appreciation for working after hours to complete the days payrolls, working on holidays to finish up quarter end, working on weekends, you get the picture. From management, this has become expected, if you want to get paid, of course. And if you work all those extra hours and holidays, don't forget to clock out early on Friday, Lord knows we can't pay overtime, that would have a bad effect on our NUMBERS. Oh, morale? Check that at the door. There's none of that here. All in this company is cyclical, and all always begins and ends with Senior Managements inability to lead, create and strive to obtain goals, and make their employees feel appreciated.