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Performance Hospitality

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Performance Hospitality Reviews

4.4

86% would recommend to a friend

(275 total reviews)

Michael Berry

84% approve of CEO

86% positive business outlook

Performance Hospitality has an employee rating of 4.4 out of 5 stars, based on 275 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Performance Hospitality employee rating is 23% above average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

275 reviews
4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good onboarding and training before you're expected to work independently. Teammates won't let you down when you need help or advice. Decent pay and benefits.

Cons

A couple of managers somewhat difficult to get along with

2.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

I am supposed to write something here, but honestly, I cannot think of a single positive thing because my entire experience was miserable from beginning to end.

Cons

- When ten people are forced to do the work of thirty people, burnout and constant pressure become unavoidable. That was exactly what happened here. Employees were expected to carry workloads meant for multiple people because leadership refused to hire enough staff and acted like everyone should simply tolerate it. - Management also expected employees to sacrifice weekends and holidays just to keep operations afloat. Anyone unwilling to give up personal time was immediately treated like a problem. It was exhausting, discouraging, and completely demoralizing. - The pay was just as insulting as the workloads. Employees were pushed to handle brutal amounts of work for embarrassingly low compensation. Raises and incentives felt laughable compared to the sacrifices expected from everyone. - It was humiliating to give so much effort and receive so little in return.

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Working as a front desk agent here has been a great experience because everything is organized and the people are professional. It's busy, but it doesn’t feel overwhelming thanks to the efficient structure. I know what to expect, which makes it easier to stay focused and do my job well. Another pro is the good communication, which is always important in a service business.

Cons

Excellent multitasking skills are essential in a job like this.

Viewing 1 - 3 of 275 Reviews

Glassdoor has 277 Performance Hospitality reviews submitted anonymously by Performance Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Performance Hospitality is right for you.