Does Personal Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Personal Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Personal Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Personal Group?

67% of Personal Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Personal Group 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Personal Group?

Employee Engagement Executive (12) , Sales Executive (5) , Client Operations (3) , Customer Champion (3) , Customer Service Representative (3) , Group Account Executive (3) , Account Executive (2) , Accounts Executive (2) , Client Experience Manager (2) , Eee (2) , Marketing (2) , Premium Collections Administrator (2) , Team Manager (2)

What are the pros of working at Personal Group according to real employee reviews?

"Great benefits for working within the company." ((in 14 reviews)); "people are all energised and really keen to help and support each other" ((in 8 reviews)); "Senior Managers are approachable and welcoming." ((in 7 reviews)); "Great company and culture!" ((in 6 reviews)); "The training and support you receive to do the job is brilliant." ((in 4 reviews))

What are the cons of working at Personal Group according to real employee reviews?

"There is very little opportunity to progress into management or commercial at the moment as the company is so small therefore I would say PG isn't a career for most people but you can set yourself up and earn a lot of money in a fairly short space of time." ((in 4 reviews)); "Work life balance as you can be away from home for long periods, hours, waiting times for commission." ((in 3 reviews)); "Long hours and away from home" ((in 3 reviews))

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Personal Group

Personal Group Reviews

3.5

67% would recommend to a friend

(119 total reviews)

Paula Constant

78% approve of CEO

58% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.7

Diversity and inclusion

3.5

Work/Life balance

3.4

Culture and values

3.4

Career opportunities

3.2

Senior management

Personal Group has an employee rating of 3.5 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Personal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

119 reviews

3.0

5 May 2026

Supportive culture but outdated leadership, products and practices

Commercial manager

Recommend

CEO approval

Business outlook

Pros

Very supportive of any personal challenges outside of work. Flexible working options are extensive. Colleagues want to help each other and band together to tackle issues outside of management interference. Big book of existing insurance policyholders funds a relatively relaxed approach to winning new business. Existing insurance products are well received by customer/policyholders

Cons

Very disconnected and old fashioned board Senior leaders don't work together and some are distant from the workforce Quite cliquey Poor product development (platform) has led to a lot of client dissatisfaction The insurance sales model is old fashioned and sometimes attracts criticisim from clients. Hugely siloed which is driven from the very top Some people love working there and others hate it - it's very marmite

3.0

10 Feb 2026

Company has changed over years

Customer service manager

Recommend

CEO approval

Business outlook

Pros

Flexibility is a pro in the company

Cons

No development opportunities and more work if you work hard

5.0

20 Jan 2026

Clear progression, great earning potential, close-knit teams

Team manager

Recommend

CEO approval

Business outlook

Pros

I’ve been at Personal Group for 7 years and have progressed from EEE to Senior EEE, Client Experience Manager, and now Team Manager, so the career prospects are real. If you perform well and take feedback on board, promotion opportunities are there and supported. The earning potential is genuinely strong. Several people in my team, some under 25, are earning £80k+ with a company car - the pay structure rewards results. The work itself is enjoyable and varied, and the culture is genuinely social - the teams are close-knit and the regular events are fun.

Cons

It’s a performance-driven environment, so it can feel fast-paced and intense at times. As a field based role, you can expect to be away from home, staying in a hotel around 50% of the time, which can be challenging for some.

Viewing 1 - 3 of 119 Reviews

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Jobs at Personal Group

Client Operations Manager

Milton Keynes, England

£36K - £36K /yr

(Employer provided)

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Field Sales Executive

Field Sales Executive

Field Sales Executive

Swindon, Wiltshire, South West England, England

£29K - £42K /yr

(Employer provided)

View job