Perx Reviews

Dear colleague, Perx is always grateful for constructive feedback that we learn from and become a better organisation inside and out. Key parts of your submission are however are factually untrue. Perx, like many organisations (start up, scale up and established alike) needed to take necessary measures at the onset of Covid to secure longevity for the company. We are of course sorry that this has impacted you as an individual however all have been affected equally and there is no favouritism in practice. We have been extremely transparent of the challenges faced and have laid out clear plans on returning to previous levels as the situation normalises. Perx are by no means alone in the struggle, we did however act sooner rather than later to avoid further retrenchment. Every department has faced its own challenges during this period. Perx is pioneering a new product category in Lifestyle Marketing which at the best of times comes with extended sales cycles which are compounded by the nature of Enterprise Sales as well as elongated procurement budget cycles. As we exit the initial downturn and customers are adjusting, new logos are coming aboard faster than before. It is true we have held a very optimistic view of onboarding however this is based on direct interaction with customer business needs that have been supercharged by Covid. Digital transformation is no longer a luxury but the requirement and engagement and lifestyle applicability is core to Perx like no other. We have been hampered by a sales team in its infancy which I am proud to say is both significantly contributing, growing to support the demand that is in the market and leading a world class platform for the company. Each and everyday we encounter new businesses crying out for change and the revenue team alongside marketing, product and engineering champion Perx to deliver as fast as possible. In any start up environment it is imperative that teams and individuals work together. No deal is won or lost alone which is why as organisation we value all opinions and have an open door policy from CEO throughout the organisation. Should you wish to discuss matters of sales, product, engineering, marketing or support either in open forum or 1:1 all BU leads are happy to do so rather than presenting a distorted view of a growing company which like any other has faced unprecedented challenges over the last several months. James Rogers VP, Revenue