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      PetDesk

      Engaged employer

      PetDesk Reviews

      4.0

      73% would recommend to a friend

      (103 total reviews)
      avatar

      Ben Davis

      51% approve of CEO

      70% positive business outlook

      PetDesk has an employee rating of 4.0 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetDesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      103 reviews
      5.0
      23 Jun 2026

      Supportive culture. Great coworkers. Opportunity to grow and improve.

      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      - Honest, transparent, and friendly culture - Supporting a great customer base and mission - Real change can happen quickly and can come from anywhere in the organization: always open to new ideas - Supportive teams and willingness to collaborate to solve problems - The products solve real problems for vet clinics and pet parents

      Cons

      - Still digesting some of the previous acquisitions which can lead to some disjointed customer and internal process experiences - Competitive market and core audience is dealing with an environment of declining visits by pet owners

      avatar
      PetDesk Response
      2d
      Thank you for this thoughtful feedback and for being part of our growth. We're glad the culture and mission are landing the way we hope, and we hear you on integration—finishing that work for both customers and employees is a top priority for us. We appreciate you sharing where we can keep improving.
      1.0
      22 May 2026

      Absolutely awful.

      Implementation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Working with Veterinarian Clinics brings a great sense of fulfillment. Remote work.

      Cons

      Terrible communication between departments and teams. Poor leadership from the top down that seems to constantly be used to putting out fires but never building a solid plan to execute and scale properly going forward, Internal processes and products are so complicated and hard to use. One of the worst admin dashboards I’ve ever seen and the products sold to customers are subpar. Pay was too low and work load was too much. False promises with promotions or career paths. Definitely one of the worst companies I’ve ever worked for.

      avatar
      PetDesk Response
      2d
      Thank you for sharing this—we're sorry to hear your experience didn't reflect the culture and support we aim to provide. Feedback on communication, leadership, and our tools is something we take seriously, and we're actively working on strengthening cross-team processes and our product experience. We're also committed to fair pay and clear career paths, and we're sorry if that wasn't your experience.
      4.0
      30 Apr 2026

      Supportive colleagues but favoritism and heavy metrics

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with and you will get help whenever asked.

      Cons

      Metrics can get pretty heavy sometimes but if you can handle it then you’re good. Lots of favoritism from higher ups (make sure you’re liked by the people that matter - otherwise it’s a hard time for you)

      avatar
      PetDesk Response
      2d
      We're glad the team has been supportive, and we hear your concerns about metrics and favoritism—everyone should feel that recognition and opportunity are based on merit, not who they know. We'll keep working to make sure that's consistently true across the org.
      Viewing 1 - 3 of 103 Reviews
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      Glassdoor has 106 PetDesk reviews submitted anonymously by PetDesk employees. Read employee reviews and ratings on Glassdoor to decide if PetDesk is right for you.