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Pharma Logistics

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Pharma Logistics Account Executive reviews

1.9

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(4 total reviews)

Michael J. Zaccaro

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Reviews by job title

4 reviews
2.0
2 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Very few but not having to be in an office each day is a plus.

Cons

Turnover here is absurd. Don't believe me, just take a look at the "Careers" section on their website. The same territories are open every 6-12 months. HR will say it's because of growth, that is a lie. The pay is terrible, the micro-management from Big Z is the worst, and there is no loyalty to those who lined his pockets so he can go play golf and hockey.

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Pharma Logistics Response
8y
Our goal is to be as transparent as possible, so allow me to address some of your concerns. Our President and CEO is a driving force at Pharma Logistics, and because of that, we are growing at a rapid pace. In order to keep up with the growth that we’ve been experiencing, it’s necessary to continue to build our teams so we are able to provide our customers with an outstanding experience. Before starting our recruitment process, our HR team conducts a thorough salary analysis to ensure the compensation structure for the position is fair and equitable according to market rate. We are transparent in our process, so we ensure that future Pharmers understand the role, culture, and organization before making a decision to join our team. With this growth, there are occasions where Pharmers must work more than their typical 40-hour work week in order to support the needs of our customers. While working overtime can and should be the exception to the rule, realistically, it does happen. You mentioned turnover, and we recognize that turnover is unavoidable, similar to most organizations. However, these career moves by our Pharmers shows the caliber of the talent that we have here at Pharma Logistics. Thank you for your review.
3.0
8 Aug 2017
Recommend
CEO approval
Business outlook

Pros

The people, the benefits and the culture are great!

Cons

You will be hired thinking you are an outside sales rep but you are held to making a minimum of 75 cold calls per day and rarely if EVER are you actually in the field. Deals are closed over the phone and commission structure could be MUCH better offering residuals and bonuses which they do not have in place.

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Pharma Logistics Response
8y
Thank you for your feedback. We strive as a company to be as transparent as possible, especially in our recruitment efforts. Cold calling plays a major role in the success of our sales team by building new relationships with potential clients and laying the foundation to close business. While cold calling can be tedious, it is an invaluable tool that directly corresponds to building your book of business. We appreciate the time you took to provide your feedback, and will use this to continue to improve upon our recruitment efforts.
1.0
2 Jun 2017

Account Executive

Recommend
CEO approval
Business outlook

Pros

I hope this reveiw is thorough enough so that the company can hire people that stay longer than in recent years. I want people to know what they are getting into and I feel that if a truthful, unbiased review gets read than in the long run it will help find the right candidates and make the company more stable with employee positioning. I am trying to be as positive as possible, This are some reasons why you might want to work at Pharma Logistics. 1. Look, this is a job and you get paid, so I will acknowledge that. Unfortunately, in this economy, I guess that has to be acknowledged as good thing. It would be awesome to not have to work and get paid, but we do, and jobs usually can suck, but Jesus Christ… (I’ll wait for the rest of this thought for the Con’s part) 2. You are a mobile employee (also in Con’s). You will have the freedom from an office (but with internet laptops and smart phones does that really even matter anymore?..). For the completely antisocial people out there I would assume this is a huge perk. You will never have to see anyone face to face if you don’t want to. You can even just say your signal is bad if anyone wants to do a conference or meeting call with webinars. I am pretty sure I know people did this because I never had any problems with my signal yet some people just have blank screens and dial in on phone. Speaking of useless meetings, geez, I have had some companies with useless meetings, but c’mon, this place gets ridiculous. 3. You don’t have to worry about dressing in a suit or keeping your style on par with the office staff. I will dress up if I have a nice meet and greet with some upper management of hospitals are something but other than that you can just dress with a company collared shirt, khakis, and business casual shoes to do your job. Besides, no one in pharmacies or hospitals care. They are all in dirty scrubs… 4. There is usually 1-2 days every two weeks you will finish your service early, just depends on how much drugs they need taken. You can go home and make some sales calls. I usually always have some meetings setup or stops to make though.. you will have bench marks to make so you can’t exactly waste this time. 5. You will be somewhat in charge of your own schedule. If you have entrepreneurial experience or account executive experience you will know what this means. There is some freedom to what that means but also you are acting as your own business, if you want to make money you are going to have to put the hours in and not mess around. Clients need to be serviced and you gotta sell sell sell. Be ready.

Cons

This job is basically a glorified garbage man that counts drugs. Instead of residential garbage you are handling medical garbage, which actually can be just as gross or grosser depending on the place you are servicing and a bigger health hazard. To write the job description in simpler terms, you will be going to locations in your territory to put medical garbage in trash bags, put those bags in boxes, and ship them to be disposed of… sounds great, am I right?.... although you might get more of a sales pitch when getting the job about selling and servicing, don’t believe, my description is the deduced form of anything they will tell you. After a few months you will think the exact same thing. After reading you will see why people do not stay at Pharma Logistics that long. Reference LinkedIn for the past employees or just straight out ask how long management has been there, but it is not like it matters that much, whoever is there will probably be leaving soon. You will see that many account executives and even upper management stay less than 1.5 years, 2 years if you are lucky. Here are some of my reasons as to why people don’t stay that long. 1. You will be a mobile employee. This just isn't for some people, or maybe only for a person for a very short period of time. Perhaps if the travel wasn’t so terribly underestimated they would find people who would be okay with this and settle in for a much longer period of time. Till then I guess they will keep duping people into working way more than what they should for the pay. 2. You might burn out quick, you will, from the trend of past employees, you definitely will burn out quick. The turnover is a high. It seems like there is always a new guy in a meeting or sending me emails from my or another territory all the time. Again, travel is very underestimated, then you get stuck traveling ALL THE TIME. I am talking about driving 20 hours some weeks. There are times that you will have to drive late when you are ready to sleep, so you think you will hit the coffee or a redbull, then you can't go to sleep a be ready for the next location, but i guess its better than dying in a car wreck. Your days will be LONG. Sometimes having to stop to answer emails, calls, and then getting back on the road only to still arrive at your hotel at 11:30 pm so you can pass out and start all over at 6:30am, it can get pretty ridiculous after you do this every 5 days. You will yearn for the days you had an office and colleagues. 3. You will be carrying around boxes everywhere you go, about 5 pound or more of boxes. It can be tedious to carry around. You will also be carrying around a mobile printer and any other shipping supplies needed to box and ship medical supplies. All of this will be in a business rolling box, (except the boxes of course) but at least it rolls... It is not the most efficient way to travel. Basically it kind of feels like what you would pack if someone said you were going camping in the woods and instead of setting up a camp ground you set up a very small office and with trash cans everywhere (Again, medical garbage man). Also, you have to stay stocked up with materials, it can be a pain because you have to have enough to do your work but having extra means it takes up space in your place, and this salary isn’t buying anything big enough to store all this crap. You have to order it in advance and estimate how much you will need. I always have extra so I don’t get stuck with nothing so it takes up space at my place, and is annoying. 4. As I mentioned, the office you will set up and your work space will be extremely small. Many times I setup my workspace in a back closet area inside of the pharmacy. This job is not for the claustrophobic. The space you use will cramped and the hospital/pharmacy people are not the most pleasant people, it might be because they already work in a small space too, and you are just taking up more space by being there. I always feel like I am being watched or asked to move so they can get to something too. Doesn’t make for a pleasant day. 5. The job in general can be tedious, talking about the drug counting. Very small numbers that are on labels of drugs have to be read, typed, recorded, and checked to make sure they are the right codes. You have to search these codes in the database and find the right ones that match. Then type them in the system. Then they are counted, this is the worst part. Imagine counting hundreds of pills, iv bags, syringes, and small boxes everyday… every.. single.. day. Then they are bagged, sealed, and boxed. Then you take it to the shipping area. You do this process over and over and over… imagine that for a second. It can really take a toll on you after hours of doing it. I can only imagine this is probably what smart phone builders in china feel like after hours of fidgeting with tiny phone computer parts (that’s why they have the nets surrounding the building) get my drift? 6. Selling in this business is extremely hard. Your competitors are selling the exact same thing (no matter what the pitch the company gives you, it is true), which means you have to become the guy to do anything to make the sell, which usually means lowering the price (and lower commission of course) and be when and where they want and need you (this is the worse part). You will also be selling while servicing the sells. Furthermore, you will inherent accounts that need to be serviced. This will take up a majority of your time. The more you sell the more you service and the less time you have to sell….It's like the snake eating its tail, you just don't have enough time to service and make sells. It gets exhausting. Not to mention, you will also be sent to service the sells of your managers. Remember to think about how the commission is structured. These commissions will retire to a lower percentage after a year, and each sell usually gets about 2-4 services. So you work your butt off to make a sell that at the most pays out 4 times at what I can only say is a ridiculously low amount of money. The time it takes to close the sell and service it 4 times just isn’t worth the money. Again, add the time a sale cycle takes, with the servicing and traveling, and then the commissions getting cut down 70% after a year, and then still having to service after they are retired down 70%...what? so now you have even less time to sell the next year bc you are servicing old accounts… the old accounts that you don’t get paid as much on are now taking up your time to close more sales you could get paid the full commission on..? how does that make sense again? It doesn’t and it’s not fair. 7. Remember all of the traveling I talked about? It will take hours every week to plan out all the logistics involved and make sure you have all the hotels and rental cars ready for the multiple locations you will be traveling to. This all has to be coordinated with the customers. It is very time consuming, especially if a customer decides to reschedule or that they can only have you come on a specific day, which is what everyone will say. Imagine spending hours planning out your trip then having one client reschedule which screws up the rest of your plan.. that means you have to redo everything, yay. Remember, you’re the guy that has to underprice and be when and where they want. 8. Now let’s get to the health hazards. You will be handling all of the drugs that have been throughout the entire hospital. Yeah, that’s right, every room where a nurse waste something, uses half a drug and throws it away, EVERYTHING will go through your hands. Yeah, you can wear gloves, but do you really want to be around that? Just saying. I have had drugs break open and splash on me, I have found broken glass, a syringe that wasn’t supposed to be there, and mystery liquids in the bottom of waste bins that I prefer to just forget.

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Pharma Logistics Response
8y
The position you are describing here is not how our organization is currently structured. If you are still working in this type of role, please contact me directly so we can get this corrected. Our Talent Acquisition team prides themselves on the recruitment and interview process, providing honesty and transparency to each applicant that we speak with to ensure there are no surprises when they start their career with Pharma Logistics. Yes, I do agree that working remotely and traveling is not for everyone. However, we do outline this in extreme detail at all stages of the interview process to make sure that, again, there are absolutely no surprises when a person begins with Pharma Logistics. Being in a service business, we must ensure that we are providing the level of service and experience that our customers desire and expect, while also balancing the expectations and responsibilities of our Pharmers.
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