Does Planet Home Lending pay their employees well?

According to anonymously submitted Glassdoor reviews, Planet Home Lending employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Planet Home Lending. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at Planet Home Lending?

90% of Planet Home Lending employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Planet Home Lending 4.5 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Planet Home Lending?

Mortgage Loan Officer (11) , Loan Processor (10) , Mortgage Loan Processor (9) , Customer Service Representative (7) , Loan Officer (7) , Loan Officer Assistant (6) , Payoff Specialist (6) , Cash Management Specialist (5) , Director (4) , Manager (4) , Capital Markets Analyst (3) , Loan Eligibility Specialist (3) , MORTGAGE FUNDER (3) , AVP-Operations (2) , Administrative Assistant (2)

What are the pros of working at Planet Home Lending according to real employee reviews?

"Good pay and co workers" ((in 17 reviews)); "Great people to work with" ((in 15 reviews)); "Their benefits are good." ((in 13 reviews)); "Everyone is so nice and ready to collaborate." ((in 10 reviews)); "Remote work and work life balance" ((in 9 reviews))

What are the cons of working at Planet Home Lending according to real employee reviews?

"The management is poor." ((in 18 reviews)); "There is no training period, and no support structure in place to get loans closed." ((in 8 reviews)); "Too many layoffs and difficult to advance into other roles" ((in 4 reviews)); "Communication between temp agency and management was limited" ((in 3 reviews))

What are employees saying about Planet Home Lending redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Planet Home Lending redundancy and their outlook for job security at Planet Home Lending in 2026.

Planet Home Lending Reviews

4.4

90% would recommend to a friend

(273 total reviews)

Michael Dubeck

92% approve of CEO

90% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (273 reviews)

Planet Home Lending has an employee rating of 4.4 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Planet Home Lending employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

273 reviews

5.0

2 May 2026

Supportive culture but demands long hours at times

Condition coordinator

Recommend

CEO approval

Business outlook

Pros

Almost every manager is incredibly supportive and the culture is very team oriented. Thankfully it is not one of those forced "we're a family here" toxic workplaces, but like actually just feeling a natural comradery with everyone just from the many different team chats and department-wide chats and email help-lines there's always someone you can go to for help. Not overly corporate-speak heavy, most people just talk like normal humans, very refreshing for a "corporate" type job. Every loan is like a puzzle, and if you like puzzles you'll love this job, it's rewarding to finally get a difficult loan to close.

Cons

While there has been no mandatory OT so far, often it can feel like if you don't stay late a few times a week you'll fall behind, though I think that may just be the nature of the job, not inherent to PHL.

Planet Home Lending Response

1mo

We’re thrilled to hear about your positive experience! It’s great to know our supportive culture and teamwork have had a positive effect in your work life. Your feedback on workload is appreciated, and we’re always looking for ways to improve. Thank you for being a valuable part of our team!

3.0

18 Mar 2026

Good company but has faults

Customer service representative i

Recommend

CEO approval

Business outlook

Pros

work from home, equipment provided good schedule, opportunity for overtime, pay is 15th and last day of mth, w/ remote stipend lots of paid holidays off and early release days

Cons

Training is not on par w/ what is expected once you hit the floor. QA is not consistent; often don't know about changes until they ding you. incentive is barely there and if dept as a whole does not meet, everyone loses out..annual reviews take mths to be done if you have an emergency, like kid in accident, you still get a ding against you,

Planet Home Lending Response

3mo

While this is difficult feedback to hear, we will share it with leadership as we work to make Planet a great place to work. Thank you for sharing your experience.

4.0

18 Mar 2026

Pay is good, workload heavy but

Account manager

Recommend

CEO approval

Business outlook

Pros

Pays Salary, OT, Commission and matches 401k - 4%. Good health benefits. Upper management was great.

Cons

Direct management in my department was new, somewhat immature. But like most companies, they have great people and not so great people. Heavy on left-wing politics and morale was low.

Planet Home Lending Response

3mo

Thank you so much for taking the time to not only share what we’re doing right, but where we can improve. We’ll pass along that feedback to leadership. We’re so glad you shared it.

Viewing 1 - 3 of 273 Reviews

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Jobs at Planet Home Lending

Default Call Center Supervisor - Loan Counseling

United States

View job

Executive Office Manager

Sr Administrative Assistant

Marketing Coordinator I