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      Planful

      Engaged employer

      Planful Reviews

      4.1

      76% would recommend to a friend

      (493 total reviews)
      avatar

      John Herr

      59% approve of CEO

      73% positive business outlook

      Ratings by category

      4.2

      Culture and values

      4.2

      Work/Life balance

      4.2

      Senior management

      4.1

      Diversity and inclusion

      4.1

      Compensation and benefits

      4.1

      Career opportunities

      Planful has an employee rating of 4.1 out of 5 stars, based on 493 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Planful employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      493 reviews
      1.0
      15 Oct 2020

      Run

      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Snacks, drinks, team building events, gym in building, some good people dispersed in various groups who are very helpful and friendly, diverse at staff level, flexibility to work from home, random happy hours either in office or off-site, product was regularly fine-tuned or had gone through major revamps and was constantly tested for bugs. Engineering and services/support teams work around the clock and pushed hard to close out tickets despite being short on staff. The good ones work effectively across functions, have strong work ethic, are dependable, communicate timely, are present, roll up their sleeves/provide sound advice, and will work with you, provide support as long as you're willing to help yourself also. Benefits are pretty standard (health, dental, vision). May not be a pro for everyone but drink culture is quite present. However, people are respectful of those who don’t drink

      Cons

      10 year+ old company, in start-up environment in over-saturated market, high turnover in executive staff, inexperienced people or those without the background in the area they were hired for, in leadership roles particularly in HR and Marketing because of past connections, and the rest of the organization suffers as a result of it No 401K match, no stock options. Pays under market. Short on resources. Those with strong work ethic are stretched thin and taken advantage of with no work life balance No formal performance review process and sudden terminations are common practice for years with no transition process. Politics larger than people. If you weren’t liked by new management, you were gone. Regardless of whether you were good at your job or not. Boys club environment. Lacks transparency and will lead you to believe one thing when they're working against you behind the scenes or threaten your job security if you disagree or stand up for yourself because they were crossing boundaries or using abusive threatening language because you were trying to do what’s right Nearly every week toxic conflicts ensued between different departments and amongst teams with a majority left unresolved/no consequences. High performers already working long hours throughout the company were constantly asked/pressured to do the job/tasks of those responsible for the tasks because the individuals responsible for the tasks are incapable, lazy, or lack the intelligence to do/learn it themselves. Otherwise, will be seen as not being a team player when already working 40-70 hours per week, seen as unfriendly/uncooperative/not doing enough. Toots diversity but senior leadership in US office is predominantly white except Engineering. At 2020 off-site, there were obscenely drunk people. An executive and marketing lead were seen slapping each other across the face as a game, people were on tables, etc. In 2019 and 2020 there were complaints of sexual harassment

      avatar
      Planful Response
      5y
      ** Disclaimer: Please note this review has been flagged with Glassdoor. It is false and made by a former employee who has gone out of their way on numerous platforms to make false accusations and spread lies about our company ** Planful has been in business for 18 years. We take pride in the way we treat our employees, our customers and anyone who comes into contact with us. We would never stand for any of the behavior written in this review and are proud that in our 18 years to date, we’ve never had any claims of sexual harassment or misconduct brought against us. We have a zero tolerance for any such behavior. In addition we are proud of the tenure that we have with our employees, many of whom have been with us for 5-6 years and some who have been with us for over 10 years. The culture and environment we have worked hard to create, doesn’t allow for any of the inappropriate behavior listed in this review. We take this very seriously, and if anyone has any questions about this, we encourage you to reach out to us directly so we can share with you an accurate depiction of the great company we have.
      1.0
      23 Jan 2017

      Burning Ship

      Sdr
      Recommend
      CEO approval
      Business outlook

      Pros

      - A great office in Redwood City

      Cons

      - Major retention issue-- more than half of the sales team left the company in 2016 - Recently lost their CMO-- have had 2 in the last 18 months - The company isn't growing and has stayed around 600 customers - Lead flow is non existent and is the biggest reason why sales reps aren't successful - Low base salary for an SDR in the peninsula

      1.0
      13 Jan 2021

      Scary Movie

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Swag that is about it.

      Cons

      I thought long and hard about posting but have decided it would be morally wrong to let someone start at Planful without sharing how horrible the culture and executive/senior management team really is. Joining Planful was hands down the worst professional experience of my career. It was like being in a scary movie where everything looks nice and sane at the beginning, with a false representation of the company and leadership. My experience was such that quickly after joining it become apparent that everything discussed during the hiring process ended up being untrue, aspirational, and the classic “say one thing do another” based on “business strategy” that literally changed every week. As if by stating everything was a “business strategy” the executive team could make changes with the wind, with little thought to how it affected people’s lives or lively hood - which is the opposite of strategy, it is a shot in the dark. And this was WAY before COVID. Beyond the clear nepotism, favoritism, and obvious exceptions of those who came from the executives or senior managers’ previous companies, this place reeks of personal agendas over business needs. It is a combination of friends and old co-workers who clearly think they are saving a company they are actually making worse with their arrogance. I have never seen a company have such a hierarchy for their size and for a financial analytics company they aren’t very good with their own money. Budgets are a mess. Planful has a fraternity feel in which you have to be in lock-in step, gaslighting is the norm, and managing by fear is the style. The culture is horrible - but you will get a ton of random swag, that’s the companies go-to to say things are positive.

      avatar
      Planful Response
      5y
      We do love some good swag and we're sorry that your experience was different to what others are experiencing in our team today. We pride ourselves on creating a culture of meritocracy, success and inclusion regardless of your background. This was especially evident in the past 12 months when we did everything we possibly could to take care of our employees in such a trying time. The reality is, for a company growing at such a rapid rate like we are, business changes and strategic realignment are necessary. We're proud of the fact that we were able to add 100 new employees to our team last year and were able to grow in a pandemic year. In addition we've hit the ground running in 2021 and continue to expand our team and beat our goals. Sometimes things don't work out, and that's ok, but our team and our culture is something we pride ourselves on and we continue to invest in the right areas to make sure all our employees feel supported. We welcome you to reach out to people@planful.com and share any additional feedback you think may be beneficial to us and we wish you much success in the future.
      Viewing 1 - 3 of 493 Reviews
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      Glassdoor has 540 Planful reviews submitted anonymously by Planful employees. Read employee reviews and ratings on Glassdoor to decide if Planful is right for you.