PlexTrac Reviews

2.8

22% would recommend to a friend

(31 total reviews)

29% positive business outlook

PlexTrac has an employee rating of 2.8 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PlexTrac employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

31 reviews
1.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is a benefit, but without the expected flexibility, it can feel more like being tethered to your laptop.

Cons

The product is poorly built. The underlying technologies have been changed multiple times, leaving a product that is using two databases to store information, plus other caching technologies. There is management, but no leadership. There is no trust between management and employees. Direction of the company is contstantly changing. Focus is on new features rather than on fixing the bugs in the product. There has been a large churn of long term staff, which for a small company is very worrying. For a "Security Product", a lot of customers want an on premise setup, not cloud install; customer on premise expectations are never set at sale time and it makes post sales work dificult. On premise setup is complex and flawed. There is no drive to resolve this. CEO is completely unengaged with the staff. Permits the COO to run (read micro manage) everything. There is no acknowledgement when work is handled well, only criticism (and usually very publicly in slack) of poor work. There is no culture and no real plans to make one. There are no values that you can apire to. If there is a mission statement, it's not public.

2.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The first couple of years were a really positive experience. There was great collaboration across the team, I worked with a lot of talented people, and I felt like I was learning and growing in my role. Annual increases were very reasonable as well. I genuinely enjoyed the people I worked with and the environment early on.

Cons

After leadership changes, there was a very noticeable shift in company culture. It became a much less enjoyable place to work, and there seemed to be a general sense that a lot of people were unhappy. In my final year, I had direct challenges working with a new manager, which was ultimately the driving reason I made the decision to leave. I gave consistent feedback about feeling stagnant in my role and concerns about career growth. While those concerns were acknowledged, I was told that the role needed to become entirely execution-focused rather than have any strategic initiative/ownership and that there was limited opportunity to change that given the current stage of the organization and extremely limited headcount. Direction and feedback were often vague, words didn’t always align with actions, and support was limited. The communication style was also at times unprofessional. This combination made it difficult to stay motivated and enjoy my role, and made it clear it was time to move on. Overall: There were definitely strong positives early on, but the shift in culture and leadership changed the experience significantly. I would encourage anyone considering joining—especially within marketing—to ask detailed questions about team dynamics, leadership style, and growth opportunities, and ensure you have the opportunity to speak with multiple team members.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 33 PlexTrac reviews submitted anonymously by PlexTrac employees. Read employee reviews and ratings on Glassdoor to decide if PlexTrac is right for you.