Does Popular Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Popular Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Popular Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Popular Bank?

57% of Popular Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Popular Bank 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Popular Bank?

Bank Teller (21) , Teller (13) , Customer Service Representative (9) , Business Analyst (7) , Analyst (6) , Bank Representative (5) , Office Clerk (5) , Sales & Service Associate (5) , Sales and Service Associate (5) , Sales and Service Banker (5) , Telephone Banking Consultant (5) , Accountant (4) , Adjuster (4) , Administrative Assistant (3) , Branch Supervisor (3)

What are the pros of working at Popular Bank according to real employee reviews?

"Benefits were good (could be better considering the billions that the company makes)." ((in 30 reviews)); "Great people that value their employees" ((in 14 reviews)); "To be working for a financial institution located in PR, I would say is a good Pay" ((in 13 reviews)); "Good work life balance and a very pro" ((in 10 reviews)); "Good Work Environment" ((in 9 reviews))

What are the cons of working at Popular Bank according to real employee reviews?

"Abusive managers are not held accountable for their actions." ((in 5 reviews)); "No career advancement opportunities and no retention ot top performers." ((in 5 reviews)); "Management is disconnected from operations" ((in 5 reviews)); "No growth opportunities" ((in 4 reviews)); "Sometime there is not much work to do" ((in 4 reviews))

What are employees saying about Popular Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Popular Bank redundancy and their outlook for job security at Popular Bank in 2026.

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Popular Bank

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Popular Bank Reviews

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3.5

57% would recommend to a friend

(306 total reviews)

Richard L. Carrión

66% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.5

Compensation and benefits

3.3

Culture and values

3.3

Work/Life balance

3.2

Senior management

2.7

Career opportunities

Popular Bank has an employee rating of 3.5 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Popular Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

306 reviews

1.0

7 Jun 2023

Tiring and low pay

Sales associate/cashier

Recommend

CEO approval

Business outlook

Pros

Colleagues are helpful and the job is pretty easy

Cons

Pay is lower compared to other companies and long standing hours

1.0

19 Jul 2018

Do not work here

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Business trips to warm places like Miami and Puerto Rico.

Cons

There is an extremely negative work environment. People fall into three categories at the HQ: looking for a job and very unhappy at work, worked there too long they can't get a job anywhere else, or they are complacent and unmotivated. This fosters a sluggish and negative environment to work in which is extremely depressing. Abusive managers are not held accountable for their actions.

2.0

29 Jan 2018

Don't do it.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexibility- Work from Home if you're in the right department Hours - Work/Life Balance if you're in the right department

Cons

Favoritism Below Market Value Compensation Lack of any Training Lack of career growth Lies.

Viewing 1 - 3 of 306 Reviews

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Jobs at Popular Bank

Bank Representative (St Croix)

Telephone Banking Consultant