Does Premium Credit pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Credit employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Premium Credit. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Premium Credit?

89% of Premium Credit employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Credit 4.5 out of 5 for work life balance, 4.5 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Premium Credit?

Customer Service Representative (10) , Business Analyst (8) , Customer Service Advisor (5) , Project Manager (4) , Account Manager (3) , Loan Administrator (3) , AML Analyst (2) , Administrator (2) , Analyst (2) , Compliance Officer (2) , Customer Contact Agent (2) , Customer Service (2) , Financial Crime Analyst (2) , Marketing Executive (2) , Producer Monitoring (2)

What are the pros of working at Premium Credit according to real employee reviews?

"The people are friendly and supportive and there are always opportunities if you care to look for them." ((in 21 reviews)); "Good benefits" ((in 11 reviews)); "Great culture and plenty of opportunity" ((in 11 reviews)); "Good work life balance" ((in 10 reviews)); "Colleagues were nice" ((in 10 reviews))

What are the cons of working at Premium Credit according to real employee reviews?

"Repetitive work, No career progression available" ((in 6 reviews)); "certain teams have a high turnover due to management issues" ((in 6 reviews)); "Staff complain about low pay." ((in 4 reviews)); "Every organisation has it's good and not so good aspects, this one is no different, the lack of parking is a bit annoying and yeah its out in the sticks a bit, but its what you make of it, theres parking not too far away and its a 20 min walk into Leatherhead." ((in 3 reviews)); "People gossip about each other incessantly and bullying is common." ((in 3 reviews))

Premium Credit Reviews

4.4

89% would recommend to a friend

(182 total reviews)

Tara Waite

95% approve of CEO

86% positive business outlook

Ratings by category

4.5

Culture and values

4.5

Diversity and inclusion

4.5

Work/Life balance

4.4

Senior management

4.3

Compensation and benefits

4.1

Career opportunities

Premium Credit has an employee rating of 4.4 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Premium Credit employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

182 reviews

4.0

19 May 2026

All round good place to work

Supervisor

Recommend

CEO approval

Business outlook

Pros

Friendly people Remote working Varied work Good work/life balance

Cons

Very manual Systems outdated Some management out of touch with struggles of more junior staff

Premium Credit Response

1w

Thank you for taking the time to share your feedback. We’re pleased to hear that you value the friendly culture, flexibility, and work/life balance, as well as the variety in your role. Modernising our systems and processes is an area of ongoing focus for us. Your comments about staying connected to the experiences of more junior colleagues are important and we acknowledge this feedback. If you feel comfortable, please also raise this via your Engagement Champion as part of the engagement survey so we can understand more at a team level also. Thank you again for leaving a review.

5.0

17 May 2026

Great company culture and staff appreciation

Project manager

Recommend

CEO approval

Business outlook

Pros

An amazing company to work for. They value their staff and instil great culture across the workforce. The encourage you to be the best version of yourself and really support you in your role.

Cons

None that I’ve seen myself.

Premium Credit Response

3w

Thank you for taking the time to share such a positive review. We’re really pleased that you’ve had a positive experience of our culture and that you feel supported to be your best. Creating an environment where people feel valued, developed, and appreciated is a key priority for us, so it’s encouraging to hear that this is coming through in your day-to-day experience.

5.0

24 Feb 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great team and a really supportive culture. It's a growing company with ambitious goals and an exciting roadmap ahead.

Cons

Tech and system changes can be slow, which can be frustrating at times.

Premium Credit Response

3mo

Thank you for taking the time to share such a positive review. We’re really glad to hear you value the supportive culture and the great team around you—these are things we’re truly proud of. We know that tech and systems changes can sometimes feel slow, and we appreciate your patience as we continue improving our tools and processes. Thanks again for being part of the journey with us.

Viewing 1 - 3 of 182 Reviews

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Contact Centre Team Leader

Operations Support Specialist

Sales Support Specialist

PMO Finance Analyst - fixed term contract

Premium Credit

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Great company culture and staff appreciation

Great place to work

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