Where to start? I understand this company is still growing, but they are constantly mismanaging just about every aspect of the field service engineers role and responsibilities on a constant basis. Most importantly, the lack of communication from mgmt. From the start, their hiring process is objectively terrible. You basically spend a day doing all these pointless exercises with barely any time to talk and ask questions to the managers. They basically have everyone vs everyone, making everyone more nervous in the process. This job is all travel. And the best part? Is that you don’t get compensated for travel time! In the words of one of the managers, traveling (flying and driving to locations) are just “part of the job.” Oh, and while you’re flying or driving and not getting paid, you’re still expected to be getting paperwork and such done. The amount they allot you for meals per day is laughable compared to similar field service work. The paid training is simply a joke. They haven’t a clue as to what they are doing. The other field guys that come in are helpful, but good luck trying to learn the basics of troubleshooting the lighting systems. Don’t expect to be prepared at all post training. You get thrown to the wolves so to speak. And mgmt is quick to criticize and ask questions. There’s a reason the turnover rate is so high with this company. They cut every corner imaginable to save money. If you’re really interested in working with these lighting systems in the field, look into the actual manufacturers and work directly for them. Don’t waste your time with ProAutomated and save yourself a lot of stress and BS. This company tries real hard to be a very millienial type company. You know what I mean. Field service work is awesome. There are plenty of great opportunities out there. ProAutomated is NOT one of them. Work for a company who will pay you for all your time and treat you with respect.
