Prolink Reviews

2.4

26% would recommend to a friend

(492 total reviews)
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Tony Munafo

31% approve of CEO

21% positive business outlook

Prolink has an employee rating of 2.4 out of 5 stars, based on 492 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prolink employee rating is 37% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

492 reviews
1.0
5 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Coworkers- despite the terrible leadership

Cons

I can honestly say this was probably the worst company I have ever worked for. What started out as “too good to be true” —- quickly turned into “oh wait, no it REALLY is too good to be true.” It was all smoke and mirrors. Sadly- it appears the c-suite has run the company into the ground. Causing everyone else to run away screaming. Literally- I think I screamed a few times thinking about going back each day. and I sure as heck screamed on my last day- out of pure relief. Not only are recruiters, crms, compliance ect severely underpaid compared to competitors, but also under appreciated. When you’re doing bad- you’re considered a bad employeee. When you’re doing well- you are made to believe you need to do even more. Managers are bonused off how their team of recruiters performs, thus causing even more issues. Talk about a conflict of interest! There is 0 transparency- which is ironic since they claim to be. Upper leaders are so far out of touch with reality. I would imagine they don’t even realize most of the company is miserable/looking to QUIT! Prolink causes so much stress (it put my on anxiety meds) but preaches “work life balance.” Wild. All in all- if you are reading this and thinking about working for this company- don’t. Do yourself a favor. GRAB THOSE RUNNING SHOES AND RUN!

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Prolink Response
2y
Thank you for your feedback. The workforce market, specifically in healthcare services, has changed over the last few years. Like other companies we need to continue to look at what we are doing, and where efficiencies can be made. We’re all – across the industry – coming off of a cycle of 3 years of incredible growth and now in a cycle of normalcy that more closely matches pre-pandemic rates. We're being proactive in managing this shift and sometimes we have to make decisions that are very tough. While you may no longer be at Prolink, reaching out to HR today with more details around lack of transparency can help make a positive impact on the employees who are still here. Thank you.
2.0
5 Apr 2024

Crashing Culture

Recommend
CEO approval
Business outlook

Pros

Remote Direct Management is great Love my coworkers Weekly Pay

Cons

When I first started at Prolink a few years ago, I was so impressed by the company values, the culture, and the ability to grow personally, professionally, and financially within the company. Unfortunately, within the last 6 months, it feels that there have been some huge changes behind closed doors that impact the stability that we once had in this job. Valued team members have lost their jobs with no notice after being promised that layoffs were not in our future. Most current team members understand that layoffs are a necessary "evil" to adjust to current market trends; however, to blatantly assure us that layoffs were not happening only to have them happen the following week, destroys trust of current employees. 2 months after the layoffs, our compensation structure was changed drastically, and recruiters were only given a 10 day notice before these changes went into effect. All in all, we understand that changes need to be made to adjust to the market; however, we feel that these changes have been reactively and hastily made, leaving the "Family First" value in the rearview mirror.

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Prolink Response
2y
We appreciate you sharing your thoughts, your opinion matters! We are glad to hear our Virtual First Remote Work Policy, weekly pay, your supervisor, and colleagues are highlights of working with us. After the historic demand seen through the pandemic, the industry is currently undergoing a reduction in bill rates and pay rates and that has trickle effect on us. While we understand change is difficult, we are committed to positioning Prolink for future long-term success by finding new norms much like the rest of the industry. We are doing this by finding ways to increase efficiencies and functionalities which will reduce manual work and will allow our team members more time to focus on driving production and the important tasks. We are here to listen, please feel free to reach out to hr@prolinkstaff.com if you'd like to share more with us.
1.0
16 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Big $50/week raise really helped when losing hundreds/week based on the new pay program.

Cons

Family First - Our CEO has room for more family now! Here We Grow - the nation's unemployment line due to our terrible rates for our talent, terrible pay for recruiters, sales and CRMs. Nothing but empty platitudes that Prolink now can't even hide behind. No Leadership as they are hiding from the people who made them Billionaires or they're worthlessly sitting around some fake camp fire having an inner circle, inside joke chat! Technology that doesn't work, no motivation to succeed, no guidance and absolutely no idea how to evolve past the gift Covid provided to get this dismal excuse for a company where they were and are no longer. Stop paying 2.5 M for the CFO's house, catering daily lunches and snackies for the corp crew and recognize that cutting the legs off of your Sales/CRM/Recruiter workforce is only going to net you a significant loss of job placements and a seriously devalued company for when you sell the remainder of this S Show.

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Prolink Response
2y
It it unfortunate that your experience with Prolink has not been a positive one so far. As mentioned in some previous reviews, the entire healthcare industry experienced unbeliavable growth over the last 3 years due to the pandemic. In present times, we are now coming off this historical high. As a result, we've had to make some tough decisions as an organization. With this, we have and will always make the commitment to be vocal about changes and transparent about our path forward, just as oue CEO did in our last company call. Compensation is something that we assess annually. This is a routine practice for many organizations. Compensation is often decided on the specific job and market benchmarks which are determined by several factors, including; competitor pay for the same roles, industry changes, geography, company size and other benefits being offered in addition to pay. Extensive data and benchmarks are used to make decisions related to compensation and pay packages as we know this can create strong impacts for families. This is not a matter we take lightly and where possible, we always operate in the best interest of our employees and the future of the business. Our leadership is always thoughtful of the organization's long term success for all involved. At Prolink, we want to make a positive and lasting impact on the world. Technology is a pillar of the buisness that we are heavily investing in right now. We are looking at more efficient ways to drive production in a cost effective way. When we are cost effective, such as not catering lunches any longer as we have done since January, we can invest more into the business. Currently, we are putting resources towards our new ATS and Talent App. We are also looking into making things more functional by reducing the amount of manual work so we can give time back to drive production. While we have programs in place for long term support or life events, including EAP & FMLA, work-life balance and time management are unique to everyone. Inside and outside of the organization, associates' wellbeing matter to us, and our team wants to help. If you are unsatisfied with any part of your position or situation, we encourage you to reach out to HR or have a discussion with your manager so we can assist.
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