Does Protocol Education pay their employees well?

According to anonymously submitted Glassdoor reviews, Protocol Education employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Protocol Education. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Protocol Education?

78% of Protocol Education employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Protocol Education 4.1 out of 5 for work life balance, 4.1 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Protocol Education?

Teaching Assistant (52) , Recruitment Consultant (22) , Supply Teacher (22) , Branch Manager (13) , Consultant (12) , Teacher (9) , Cover Supervisor (8) , Senior Consultant (7) , Cover Supervisor and Supply Teacher (6) , SEN Teaching Assistant (6) , Learning Support Assistant (4) , NTP Tutor (4) , Tutor (4) , Resource Consultant (3) , Associate Consultant (2)

What are the pros of working at Protocol Education according to real employee reviews?

"Working with protocol education is always good and the staff is very friendly." ((in 14 reviews)); "Good communication and rates of pay" ((in 11 reviews)); "Great team to work with Friendly staff Very enthusiastic and eager to help Very encouraging Regular check" ((in 9 reviews)); "Some good colleagues" ((in 6 reviews)); "Good commission structure for consultants." ((in 5 reviews))

What are the cons of working at Protocol Education according to real employee reviews?

"low pay compared to other agency" ((in 22 reviews)); "Micro management" ((in 8 reviews)); "No work/life balance" ((in 5 reviews)); "Long hours, outside of school holidays and very early starts." ((in 4 reviews)); "Low morale overall and some managers get an ego boost by treating employees badly." ((in 3 reviews))

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Protocol Education

Protocol Education Reviews

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4.0

78% would recommend to a friend

(206 total reviews)

Chris Adcock

60% approve of CEO

71% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.2

Career opportunities

4.1

Culture and values

4.1

Work/Life balance

3.9

Senior management

3.7

Compensation and benefits

Protocol Education has an employee rating of 4.0 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Protocol Education employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

206 reviews

5.0

1 Jun 2026

Caring recruiters, but pay could be better

Cover teacher

Recommend

CEO approval

Business outlook

Pros

Very good recruiters Very caring and they work hard

Cons

Pay is a bit low.

5.0

5 May 2026

Proactive registration efforts, but email communication lacks responsiveness

Teaching assistant

Recommend

CEO approval

Business outlook

Pros

Proactive about the registration Consistent phone calls about opportunities

Cons

Email communication is sort of one sided, they send a lot of opportunities through email but sometimes there is not response, other than we'll get back to you in X days

4.0

4 Mar 2026

Primary Supply Teacher

Supply teacher

Recommend

CEO approval

Business outlook

Pros

Flexibilty of when and where to work. Good communication. Easy to use app.

Cons

Pay doesn't match experience due to supply and demand. Supply agencies take a cut of what schools pay so therefore schools are looking for to pay minimum pay scale M1. Supply agencies can't/don't pay into the TPS

Viewing 1 - 3 of 206 Reviews

Jobs at Protocol Education

Mental Health Support Worker / Learning Mentor

Southend-on-Sea, England

£14 - £15 /hr

(Employer provided)

View job

SEN Teaching Assistant September

Learning Support Assistant | September Start

Loughton, East of England, England

View job

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Protocol Education

Protocol Education Reviews

Ratings by category

Reviews by job title

Caring recruiters, but pay could be better

Proactive registration efforts, but email communication lacks responsiveness

Primary Supply Teacher

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