Does Pure Retirement pay their employees well?

According to anonymously submitted Glassdoor reviews, Pure Retirement employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Pure Retirement. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pure Retirement?

53% of Pure Retirement employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pure Retirement 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Pure Retirement?

Manager (6) , Mortgage Processor (6) , Product Owner (4) , Administrative (3) , Client Servicing (3) , Administrator (2) , Customer Account Manager (2) , Customer Service (2) , Relationship Manager (2) , Team Manager (2) , Underwriter (2)

What are the pros of working at Pure Retirement according to real employee reviews?

"My colleagues were lovely." ((in 6 reviews)); "Culture is good and business is growing" ((in 5 reviews)); "Friendly, supportive and evolving company where everyone is able to develop in their direction of choice." ((in 4 reviews)); "Staff are amazing to work with." ((in 4 reviews)); "My managers were extremely understanding, approachable and helped foster a balance between working hard and socialising." ((in 3 reviews))

What are the cons of working at Pure Retirement according to real employee reviews?

"Poor middle, and senior management." ((in 3 reviews)); "Not the greatest of wages" ((in 3 reviews)); "Unfortunately if a senior member of staff doesn't like you, not only will your progression be hindered but also management will believe fabrications without any proof which they will place on your file again hindering progression." ((in 3 reviews)); "The issue of low pay persists, despite claims that salary benchmarks have been conducted." ((in 3 reviews))

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Pure Retirement

Pure Retirement Reviews

3.5

53% would recommend to a friend

(84 total reviews)

Paul Carter

85% approve of CEO

62% positive business outlook

Ratings by category

4.1

Work/Life balance

3.8

Culture and values

3.8

Diversity and inclusion

3.5

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

Pure Retirement has an employee rating of 3.5 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pure Retirement employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

84 reviews

1.0

27 May 2026

Lovely colleagues, but toxic senior management and low pay

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

My colleagues were lovely. Senior management have no respect for staff, particularly in junior roles

Cons

Pay - well below industry standard. No pay rise for past 3 years. Many junior staff end up working for minimum wage Senior management - heartless and incompetent. Refused pay rises while giving out millions in dividends to shareholders. Bragged in the media about how well the company was doing then made loads of people redundant Staff morale is absolutely rock bottom. Everybody hates the company

1.0

20 Jan 2026

Not great

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Staff are amazing to work with.

Cons

Not a lot of flexibility

3.0

12 Jan 2026

Salary

Rather not say.

Recommend

CEO approval

Business outlook

Pros

Nice people who support eachother

Cons

Not paid in line with industry standard. Haven't had a pay rise for years

Viewing 1 - 3 of 84 Reviews

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Jobs at Pure Retirement

Group Finance Assistant

Group Workplace Manager