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      Pyx Health

      Engaged employer

      Pyx Health Reviews

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      2.9

      42% would recommend to a friend

      (33 total reviews)

      46% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.2

      Work/Life balance

      3.1

      Culture and values

      2.7

      Senior management

      2.7

      Compensation and benefits

      2.4

      Career opportunities

      Pyx Health has an employee rating of 2.9 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pyx Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      33 reviews
      1.0
      28 Aug 2024

      Terrible Company! Please read this for a truthful review.

      Enrollment specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Here are some of the pros of this company: - Remote work - Benefits - 1 hour lunch

      Cons

      This is going to be a large list so please read all of it before applying: - Management is terrible. They are unorganized and very aggressive. One manager will tell you one thing and then the other will be having a meeting yelling at you about why you are doing it. - No sick days and no care. If you are at the ER or you are dying good luck, they will fire you. - They will fire you for anything. You could be the hardest worker for 5 years and never miss a day of work. But if you need to call out for an emergency they threaten to fire you or just do it. - Unrealistic standards. They want you to be able to make 110 calls a day but want you to sit and really get to know a member. So you could get your 110 calls but a manager might message you saying they are too fast. You start trying to really get to know a member and a manager yells at you for not hitting calls. -10 hour shifts - Nepotism, a lot of the managers are family or close friends. They get hired with no experience. This causes many issues in the company. - Turnover rate, seems like this company just goes for high turn over rate. They seem to fire a lot of people and hire a bunch over and over again. That way they never run out of workers. So they really just don't care about any employees since they can be replaced. - The illusion of caring about you. They like to have these meetings about care and their mission. But really this work place is just a really depressing work place where all of the employees are unhappy. They want you to care about people to make them a bunch of money, but when it comes to the employee they don't have a single ounce of care. There is a lot more that I'm probably forgetting. But just stay away from this place for your own happiness please. They just want you to work like robots and don't really care about you. Its really sad that a company that boasts about caring for individuals cant even care for their own people.

      3.0
      8 Oct 2024

      Too much change at an alarming rate

      Enrollment specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay was great starting 16.50 plus commission when you get onboards on top of that. The team leads were all great, supportive and understanding. 1 hour lunch break.

      Cons

      You will get burned out especially since the new people coming in. Got to dial out 200 outbound calls a day to members. They are constantly changing and adding more technology, bought out inquisite health and more things. Which means more responsibility. They are not giving any raises. When I first started, they said they weren’t the typical “call center”. Which was true at first. You can put yourself into wrap up and take however many bathroom breaks you need and you could go to lunch whenever you wanted to. Now, they are just slave drivers. Everything you do or say now is under the microscope. They are turning into the usual slave driven call center establishment. Just don’t come in expecting to get off the phones within 6 months to 2 years. No one talks to that many people naturally and it will take a toll on you mentally. You will be working 10 hours shifts if you’re coming in at full time. It doesn’t matter if you’re introverted or extroverted. Talking to that many people for 8.5 hours everyday will take a toll on your mental health. This isn’t a review where I completely talk down on the company but I just want whoever sees this to make sure that this is something they wanted to do. Also, this company is big on diversity and women empowerment. If you’re guy and want to become manager or higher up there, good luck with that. Unless you have a specific skill such as programming, software engineering, accounting, then you may have a chance at those positions. The company was partially made to spite the usual men dominating the corporate atmosphere. If you’re considering working here just have a plan b lined. The mental toll of call centers are just not worth it.

      1.0
      17 Mar 2022

      Work here if you want to work for a call center

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Weekends off (although I’m sure it won’t be for long) and holidays off

      Cons

      It’s a call center. You apply for “compassionate enrollment specialist” but that’s not what it is. They use manipulation tactics to get people signed up on this app that half of the people don’t want. They tell you to literally lie to the people to get them to sign up. They buy numbers and they tell you to just call and call and see who you get. They get mad at you if your call volume is low and they don’t care that it’s because you just helped someone who was suicidal.

      avatar
      Pyx Health Response
      4y
      Thank you for taking the time to share this feedback with us. We're sorry about your experience while working for Pyx Health. We appreciate and value your input as an employee and we are always looking to improve where we can. Our intention is to make Pyx Health the best place you have ever worked. Thank you for your insight. It helps us make Pyx Health a better company for everyone.
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      ReviewsPyx Health reviews

      Glassdoor has 36 Pyx Health reviews submitted anonymously by Pyx Health employees. Read employee reviews and ratings on Glassdoor to decide if Pyx Health is right for you.