Pyxl Reviews

Where to begin. There's not much to say here that hasn't already been mentioned in recent reviews. Pyxl used to be a good place to work, then it all fell apart. The company tried to grow without putting any real systems into place to actually accomplish their growth goals, or support employees. You're regularly expected to work long, long hours without any recognition or recompense. But, don't worry, help is on the way... "you just have to make it through a few tough months." Except those months drag on endlessly. There is no growth plan or professional development opportunities, even though those are mentioned a lot in the interview process. Many employees were lowballed in salary negotiations, but told there was a 10% bonus to make up the difference. That bonus was a dangled carrot that was never actually paid out. The Human Resources "Department" is a joke. The department isn't an advocate for the employees in any way, so don't expect any issues to be fixed or anyone to look out for your well-being. And anything you say to HR is going straight to upper management. Pyxl is all about getting new clients, but not about keeping existing clients happy. Once a client signs a deal, they are passed down to the production teams with no care or follow up for whether the client are happy with the work being done for them, or the quality of that work. If an employee has trouble, or their quality of work isn't where it should be, they are put on a 30 day improvement plan. At that point, you might as well start looking for a job because the company isn't actually going to help you improve and will let you go at the end of the 30 days.

- No employee advocate or formal HR department. HR is remote based, ineffective and unresponsive. Remote HR = Remote & non-existent corporate culture. - Policies and structure change constantly to account for shrinking workforce. Changes aren't communicated well. Some changes and policies effectively never get communicated, or are altered to suit management exclusively. - Leadership failings have led to a complete collapse and resulted in substantial employee departures. To make matters worse, these failings have made it out into the recruiting pool and other local businesses. Pyxl's tailspin is common knowledge in the community. - Often employees have no idea how to execute a project because services are sold that the agency simply isn't equipped, qualified or able to do. No one is held accountable at the sales level, and the front-line creatives have to bear the brunt of the poor decision making. Clients spend thousands for mediocre work because the agency isn't committed to investing where it counts. Significant amount of work is now outsourced.