RAC London reviews

4.6

92% would recommend to a friend

(32 total reviews)
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Dave Hobday

93% approve of CEO

73% positive business outlook

Employees in London England have given RAC a rating of 4.6 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in London England. The RAC employee rating in London England is 24% above average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

32 reviews
5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Free van equipped with all the tools to do the job and added fuel card. The opportunity to interact with customers and provide customers with a great experience

Cons

Working in bad weather conditions

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RAC Response
5d
Thank you for your review and for sharing your experience so far. It’s great to hear how much you value the tools, support, and the opportunity to interact with customers and really make a difference in their day. We’re incredibly proud of the service our patrols and mobile mechanics deliver, it’s such a vital part of the role and something that has a huge impact on our members. We also really appreciate your honesty about working in all weather conditions, it’s a key challenge of the job, and we’re always looking at ways to best support our colleagues out on the road.
5.0
6 Mar 2026

RAC Academy

Recommend
CEO approval
Business outlook

Pros

very great apprenticeship, Andy is such a good manager.

Cons

Wish i started my apprenticeship last year

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RAC Response
2mo
Thanks for your review, it's fantastic to hear you're loving your apprenticeship with us, and we agree - Andy is a fantastic manager! Thank you for choosing us to start your career, we hope you're with us for many years to come.
4.0
28 Jan 2026

Back to our roots

Recommend
CEO approval
Business outlook

Pros

Job satisfaction is great when you can really help a customer out.

Cons

Dealing with customers with long waiting times . Barriers preventing great service

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RAC Response
4mo
Thank you for your review and for your service over more than 10 years. We’re glad to hear that helping customers continues to bring you real job satisfaction; it's at the heart of what we do. We also appreciate your honesty about the challenges, especially around wait times and the barriers that can impact the service you’re able to deliver. Your feedback about towing policies, and pricing is valuable and will be shared with the teams focused on improving our service and fleet. Thank you again for your commitment and for taking the time to share your perspective. Please do reach out to Patrol Operations to discuss your ideas further if you’d like.
Viewing 1 - 3 of 32 Reviews

Glassdoor has 1,114 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.