Excellent training but poor support during family crisis
Pros
Excellent Training was provided during onboarding.
Cons
They pride themselves on prioritizing family issues; however, during my employment with them, while I was on duty, I began to bleed heavily at 28 weeks into my pregnancy. I was airlifted by helicopter to a medical facility capable of safely delivering my son. Throughout this ordeal, I was reassured not to be concerned about my job security. While I was recuperating in the hospital, my son suffered a one-inch tear in his intestines, and I was informed that he might not survive the surgery. On that very day, I received an email from Human Resources requesting my resignation. This situation does not reflect a company that genuinely allows its employees to prioritize their families. Coupled with the harassment I experienced from the Mosaic Financial Collections department, and the lack of any action taken in response, earning a mere $21 per hour while being treated as an outcast, without support from management when I believed I had it, and facing harassment at work, truly is not worth it.
