Pros
There are truly some wonderful, talented people that really do care that are still employed with the company.
Cons
I am not a disgruntled employee that was fired, I left due to the intolerable environment in the Sales department. For years, I worked with the Founder of Real Geeks to build and train the sales team. We had a great culture and the sales department worked together as a team. Once he resigned management things changed drastically. I feel after putting in years of hard work and passion into Real Geeks, I would offer up why I left the company that I was so dedicated to. -Integrity has been lost, this has directly affected the reputation of the company -Educating the (potential client) agent about the product and coming from a place of help is no longer important -Sales Reps are pushed to close the sale and not do what is best by the client making it impossible for the Support department to be able to properly do their jobs as they had to re-sell the product because the new client had no idea what they just purchased. -Sales management now fosters a divisive culture of mostly white males, no new hire females have been proven to be able to perform the role of an inbound rep. I truly see women being treated as unequal. Myself and the other female sales were removed from training new hires without notice or any further plan of training or helping the team. -Training is virtually non-existent, almost every sales meeting has abruptly been cancelled the day of to "push for new sales" -The only "encouragement" from management gives is 10-40 passive aggressive emails a day repeatedly asking who's next to get a sale and our "Key Mets" just stating specific reps call time and number of dials. This is very demoralizing and distracting. -Negative discussion about other management and other reps to further divide company, including telling other reps I am not onboard with the company's culture that I helped create. When asked what the new culture was, I was never given a clear answer -Sales management doesn't know the product that we are selling -When concerns are brought up about working leads and opportunities, I've been told that it's someone else's fault i.e. marketing, support, me not mass emailing (spamming) my pipeline -Loyalty and hard work is not rewarded. This has been proven many times when reps that have been hired in the Dallas office try and quit, they are rewarded with a promotion. For example, a rep put in notice to quit and was then promoted to management and asked to renege any negative comments that had made prior about the Sales team. -Only strategy to motivate the sales team seems to be tampering with signup fees and pricing, there is no real value driven behind selling. All in all, I chose to move on because the values of Real Geeks that we all once shared have changed and they don't align with what most of us believe is right. I spoke to management multiple times about my concerns as outlined above and failed to ever see anyone held accountable for actions or lack thereof.