RealPage Reviews

3.6

65% would recommend to a friend

(2,622 total reviews)
avatar

Dirk Wakeham

83% approve of CEO

59% positive business outlook

RealPage has an employee rating of 3.6 out of 5 stars, based on 2,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealPage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
19 Nov 2019

All the best

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Top order management is very good but hard for employees to reach them directly as they are located in US. One will find lot of transparency and affection from that side, but unfortunately you have to cope with the people around you. Lot of support from from top management, but they need to focus on outsource management a lot and filter accordingly. So that employees are not harassed. Focus needs to be on employees not in managers.

Cons

1. Frequent change/unstable management with process, immediate managers are disappointment, use of positional power to emps, compelling irresistible goals and targets with a long list. Ex - surprisingly one of your goal will be improvement-which is never achievable till 100% as one have to improve always- and failing in one goal will cost u low/no appraisal. 2. One to one appraisal round will be kind of interview and they will make sure you fail if your manager has targeted you someday. And they does it easily, as they will play imp. role in finding your weakness and sharing it across all employees whoever he/she knows assuring that the other days you are famous. Moral torture. 2. Masters in micro management - On top to above, demotivating and discouraging employees on a failure. Sometime scolding or bad feedback email cc'ing directors/hr. 3. Immediate supervisor play politics within the team(u could be unlucky anytime to get complaint by your team-mate) . So u have to stay protected in game all time. DIVIDE & RULE. 4. product based on name sake now - everything has been changed to service based or beyond that. 5. No career growth - no learning opportunity, technology version/upgradation might happens once in ur tenure if it is long even. They will say in every quarter who is stopping you to do so, you come up with innovation and show us some rocket science. Note its your another mandate goal as well. 6. You will lag behind in new technology and market but no worries your manager will come and ask you to leave company as they dont care. 7.Skip level meeting are useless, as there are spies feeded by managers inside the meetings.

avatar
RealPage Response
6y
I am going to assume this is from an international employee. Pls call me direct at 972-820-4016 so we can dive into the specifics...sincerely Kurt Twining
1.0
8 Mar 2016
Recommend
CEO approval
Business outlook

Pros

1. Moving to a new building in the fall of 2016. 2. Some of the top leaders are incredibly brilliant. 3. Really great opportunities for exposure to top level management. They're willing to talk people of lower positions and not have an ego about it

Cons

1. Tired leadership that lacks a fundamental understanding of digital marketing. Leadership consistently makes decisions based off emotional whims. I.e., one HTML email came through and did not download properly, therefore we switch to all plain text emails instead of addressing the coding issue of the one email. 2. When looking at a job within the marketing department, be sure you're ready to give up anything that might resemble a work-life balance. It's a slow fade, you'll start out eager and fresh and then you slowly realize that there is this unspoken expectation for giving up any sort of time that resembles a break. Lunches will be scarce, it's best if you arrive early, no later than 8 and don't even think about leaving until well after 5:30 when the rest of the parking lot is deserted. This of course is due to leadership that models this and expects the same of their direct reports. 3. Are you a strategic thinker? Someone with a vision? Maybe someone that likes to create a plan and adhere to it? Turn around and walk away. While most publicly traded companies have some sort of marketing plan, RealPage does not. Internal feuds between marketing, sales, and product have created a free for all in regards to strategic roadmaps. The end result is a hostile environment where leadership vies for the ear of the CEO. The problem is further exacerbated by aging leadership that is desperately trying to hang on to a position that has been over their head for too many years. 4. Do you enjoy the Hunger Games? Perfect. You'll enjoy RealPage's favorite ritual called "PMC". Every 60 days you'll have the pleasure of going through a process reminiscent of prepping for your final college exam (except with a lot more at stake), scrambling to make up appropriate numbers, slapping together PowerPoint decks and presenting your progress as a team to the CEO. And by team, I mean 30 people in a board room with the CEO (not exaggerating). Why the CEO cannot conduct smaller meetings with his reports and leadership is beyond me. Seems that we're looking back at the past 60 days a little too often (he does this for each product group) instead of looking forward. Personally I believe that this contributes to the sad state of the company's stock price. PMCs are a tremendous waste of everyone's time. 5. Career path. Non-existent. Of course, this primarily applies to marketing. What they'll tell you is, "Oh, we've had plenty of promotions lately." You should ask them specifically what roles were promoted and what merited that promotion (accomplishments aren't exactly well documented). This is a department ruled by favoritism and agreeability with leadership. 6. Verbal abuse is alive and well within this department. I have never seen a leader manipulate and intentionally destroy the confidence of their team before. I understand business can become emotional, but when it becomes a detriment to the department's confidence and ability to act effectively and drive revenue, that's when it becomes a problem. One that needs to be addressed. Sadly, most don't speak up about such situations. 7. Pawns are a part of the game of chess. And at RealPage, in the marketing department, you'll be treated as a political pawn to ensure that "we win". This is ironic because you would think we would be striving to "win" as a company, and not a department. This is another attitude that stems from the top and negatively impacts culture. 8. This is more just a side note, but the positive GlassDoor reviews that you see all of a sudden for the marketing department have been purposefully crafted or encourage to be posted in order to counteract many of negative comments that are starting to be posted. Take everything with a grain of salt, including my post. 9. Upon hiring, they'll tell you all sorts of wonderful things about flex-schedules and how they're going to combine PTO with sick days. Don't bet on it. Get it in writing if you're serious about it. Also, don't get too wowed by any stock they offer you. There is a lot of small print that ensures that you won't reap any sort of reward.

avatar
RealPage Response
10y
Thank you for your post. I appreciate the fact that you enjoyed some aspects of the RealPage team. Obviously some real heat burn within the Marketing function. I copied your post and shared it with several people within the Marketing department and senior leadership. Awareness is the first step in modifying behavior. I wish you the best in your future endeavors. Sincerely, Kurt Twining
1.0
2 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Onsite cafe Onsite gym with trainers Onsite coffee bar Onsite game room Great career training program Lots of open positions

Cons

Chaos everywhere Growing toxic environment CIO that needs to be the smartest guy in the room and pitches a fit when someone smarter tries to correct him. Like, literal banging on tables and walking out of meetings. Tail wags the dog as Product teams dictate IT terms they have no business making, but you get stuck supporting whatever they want. If you're in a Cost Center good luck getting funded for tools that will actually help you get your job done effectively.

avatar
RealPage Response
6y
Thank you for your post. Barry and I reviewed your comments and how it relates to his expectations of our new SVP of Security. Barry has been challenged to ensure the performance of this area is as good as possible. As you know any breakdowns can negatively impact the company and its customers, so yes we take things very seriously and expect our systems to be protected at all times . We wish you well in your future endeavors. Sincerely, Kurt Twining
Viewing 1 - 3 of 2,622 Reviews

Glassdoor has 2,773 RealPage reviews submitted anonymously by RealPage employees. Read employee reviews and ratings on Glassdoor to decide if RealPage is right for you.