1.0
9 Sept 2021
Recommend
CEO approval
Business outlook
Pros
Work from home. That’s the only pro.
Cons
No department structure that causes issues when escalating things from client services to management. “Claims department” giving clients the runaround when it comes to claims process, leaves client services to deal with angry client with zero support. Unrealistic expectations set for client services team from CEO’s & management. Horrible/useless/waste of time training sessions provided sparingly, you’d really have to pester someone to get any training scheduled. Client services blamed for managements problems. Company flat out doesn’t care about the employees. Frequent law suits against the company says it all. Shady.