Relativity Reviews

3.4

59% would recommend to a friend

(527 total reviews)
avatar

Phil Saunders

71% approve of CEO

58% positive business outlook

Relativity has an employee rating of 3.4 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Relativity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
2.0
7 Jan 2019

A Brief History of Relativity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For the TLDR crowd: If you play your cards smart and with a little luck, you can work at Relativity and make Relativity work for you. You should consider a job at Relativity if: • You are entry-level and need your two years of experience. After that you may be able move on to a top-tier technology company or a startup and learn something beyond the basics. • You are an experienced professional looking for a challenge and don’t mind fighting dirty. The level of decorum of internal politics there is significantly below corporate average. Forewarned is forearmed. • You are a high roller with a Masters in Nothing (MBA) and want in on the potential IPO as a gamble to make a quick buck. Now the details: Relativity is not like any other company I have worked for. It has certainly been very successful: In my time there it more than doubled in size, the balance sheet up to recently has been solid, bonuses and raises every year. There are several contributing factors to that success, one of them that it was the first and may still be the only e-discovery vendor with a complete, end-to-end solution. Andrew Sieja, the CEO affectionately referred to as “Andrew” around the office, deserves full credit for coming up with this vision and executing on it. There is a great hunger for success, and while there’s arguably not a lot of organizational sophistication or engineering brilliance about Relativity, they are scrappy, they do whatever it takes and have become quite good at winning ugly. Andrew obviously strives for that charismatic, larger-than-life tech CEO persona. He is genuine and even likable, a quirky combination of nerdiness and dominant alpha-male aggression. With his first-generation Eastern European immigrant background, he knows how to have fun and throw a good party, and you’d better have fun too, or at least make a good-faith effort to look like you are. Doing shots with the CEO is how careers can be made (or broken) at Relativity. The dreaded and controversial RCA (Relativity Certified Administrator) exam, which gets a bad rep in many Glassdoor reviews, is the condition of employment for many of the departments. It actually does contribute to the company’s success by ensuring that new employees have at least some understanding of the product. The urban legend has it that if you score 96% or above on the exam, you get a steak dinner with Andrew himself. And Relativity’s emphasis on hiring out of college allows them to squeeze a healthy profit margin out of cheap hires. There’s also a cool location in the Bank of America Building downtown Chicago, free LaCroix and expensive coffee, lavish parties, lots of alcohol at company events, and a generous education budget for professional development, conferences, etc. There are still remnants of startup culture (like whiskey bottles on developers’ desks) and plenty of youthful energy - brash, roguish, crass, and boozy. There is genuine camaraderie of people in different stages of their careers pulling off all-nighters to figure out production problems together. And hackathons are fun.

Cons

Where do we begin? If I were to concisely define Relativity’s main problem, it would be a lack of quality in leadership. Behind their perfect, diversity-balanced, color-coordinated advertising copy is a fundamental deficit of hard skills, creativity, and competence that goes all the way to the top. Glassdoor reviews here that characterize Relativity as an architectural disaster are not far from the truth. All signs point to the fact that they have lost the technology arms race to the likes of Logikcull and Everlaw. As talented an entrepreneur as he is, Andrew hasn’t been an engineer for a very long time, but for many years he maintained the CTO role. It is no secret that Relativity’s ancient core codebase doesn’t work very well in modern cloud infrastructure, and it is in large part due to Andrew’s meddling, haphazard decision-making, constant changes of direction, cutting corners, and taking liberties with product quality. Rather than modernize the architecture, he kept throwing more bodies at problems, and over the last five or so years doubled the size of the Product Development department and the number of engineering teams with hires out of college (not to mention contractors all over the globe). Andrew has yet to learn to accept the people who can stand up to him: In my time at Relativity, I saw at least two strong technologists who could have provided the badly needed leadership fired or forced out. In daily life, Relativity’s quality problems translate into overtime and stress. Engineering teams have to assign people for on-call duty to deal with production issues, which is no fun if you have a family. And bi-weekly product demos where Andrew can rip into your work in front of the whole company are a miserable ordeal for tech leads, development managers, and PMs alike. All that said, as a far as quality of life and workplace culture, Product Development is by far the healthiest part of Relativity. Things are a lot worse in other departments. Case in point: Support organization. It started as a call center and never evolved out of it. The culture is predicated on control, obedience, and butt kissing, making it a sad oppressive mess. Stay away. That includes positions in support, training, and documentation. Human Resources: In my opinion, the most problematic area. The review process is hopelessly broken because it is largely based on the manager’s subjective evaluation of how well you adhere to “core values”; never mind your material contributions to the business. Disputing an unfair review or brining up bad management is a lost cause. Hiring process is broken too, they don’t know what to do with good fortune when it falls in their lap: I have seen a number of times when they went on months’ long candidate searches while already having supremely qualified candidates in-house. The “Referral Madness” is exactly that – madness. And then there’s just a plain lack of basic oversight: “Values” are great, but how about providing leadership by gently introducing some common-sense standards of conduct and tempering office shenanigans? That is what one would expect from Human Resources. Instead, there is grandstanding while engaging in retaliation, playing politics, and covering up the problems. With HR practices like that, the place is going nowhere. And in the “Me Too” era, it could well be ripe for scandal and lawsuits. Hopefully no one gets hurt.

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Relativity Response
7y
Thank you for sharing a detailed overview of your perspective. We’re in the middle of a multi-year transition of both our business and software delivery model to SaaS, and we’re working to balance the needs of our on-prem customers with our commitment to delivering a world-class cloud product. There’s been a tremendous amount of change, and there’ve definitely been some bumps on this journey. We have some challenges that we need to address around modernizing our technical architecture and supporting our clients as we continue to grow our business, but we’ve made tremendous progress as an organization, and we’re still learning and growing. I believe that we have the right leadership in place to continue building a great product for our customers and a great place to work. I’m confident that we’ll continue to grow and advance our vision. Thanks again for taking the time to share your feedback. - Andrew
1.0
9 Nov 2020
Recommend
CEO approval
Business outlook

Pros

- The one thing that makes this place worthwhile is that there are some great people who work at Relativity - christmas break and summer break

Cons

Where to begin with Cons? - IF YOU ARE A WOMAN OR POC, go somewhere else. Relativity will only hire you to meet their diversity requirements and have you pose for their photoshoots, but if you have a voice and want to provide feedback to management or on projects, pack your bags because you will get fired for stepping out of line. Relativity will tell you that your managers will want your perspective and want you to speak up, but the moment you do, and pose some sort of challenge to the boy's club that is Relativity, you no longer serve your purpose. If you want to just smile pretty in pictures and help them look like a diverse "Talent First" organization, then this is the place for you! I, however, would never recommend this company to a woman or a POC. - Working at Relativity is like being in a toxic relationship. It starts off good and you think you're lucky, and then they start treating you like trash and gaslighting you, and then you end up on anxiety medications and strictly talking to your therapists about work because it DRAINS your mental health. This is not only from personal experience, but also from stories others have shared with me, as we all became a support system to each other and shared horrific interactions we had with HR and our managers. Those people have since left Relativity and have shared what a relief getting out of there was, I completely agree, as I can't describe the feeling of weight being lifted off my shoulders on my last day knowing I was getting out of here. Especially in times like these, you do not need to work at a company who so clearly disregards your mental health. - The HR department at Relativity is THE WORST. The whole department is rotten. Few even reach out to the senior leaders in the department for help and there is no assistance on any level. I know many people who reached out with concerns and were told that maybe they should just leave the company. Why don't you consider for a second that people bringing you concerns may be right? They love to say that employees are "fungible" and they will absolutely treat you that way. If you think about challenging any leadership or management in any way, rather than looking into the issues and replacing bad managers, Relativity will kick you out and offer you a pretty penny to keep quiet about your experience. - There is some TERRIBLE management. Some departments are hiring outside of Relativity and those managers are doing great, but others were simply engineers or other random roles and were promoted to director or manager without any experience or qualifications, simply because they know the CEO or someone in leadership. They hook their friends up and don't care about how unqualified leaders who are NOT AT ALL people developers will affect the rest of the company. - Wages are not good compared to industry standards. There is something people joke about known as the "Relativity Promotion" which means that you leave to another company and then use that as leverage to go back to Relativity and ask for more money. That is the best way to get a raise or a promotion. Save yourself the time and go to another company who actually wants you to grow and succeed there.

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Glassdoor has 580 Relativity reviews submitted anonymously by Relativity employees. Read employee reviews and ratings on Glassdoor to decide if Relativity is right for you.