Does Reliance Matrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliance Matrix employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reliance Matrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Reliance Matrix?

79% of Reliance Matrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliance Matrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Reliance Matrix?

Claims Examiner (10) , Absence Management Specialist (9) , Client Manager (3) , Customer Service Representative (3) , Supervisor (3) , Account Manager (2) , Claims Examiner II (2) , Customer Care Representative (2) , Integrated Claims Examiner (2) , Manager (2) , Operations Manager (2) , Regional Client Manager (2) , Underwriter (2)

What are the pros of working at Reliance Matrix according to real employee reviews?

"People are great." ((in 7 reviews)); "Very kind and friendly management ." ((in 5 reviews)); "Great culture and work environment" ((in 5 reviews)); "Leadership is approachable and transparent, and there’s a real sense of purpose in the work we do." ((in 5 reviews)); "Work from home is the biggest bonus." ((in 4 reviews))

What are the cons of working at Reliance Matrix according to real employee reviews?

"1) Lower pay" ((in 3 reviews)); "Work life balance not good" ((in 3 reviews)); "Horrible training" ((in 3 reviews))

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Reliance Matrix

Reliance Matrix Reviews

3.9

79% would recommend to a friend

(83 total reviews)

Christopher Fazzini

90% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity and inclusion

4.0

Career opportunities

3.9

Culture and values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Senior management

Reliance Matrix has an employee rating of 3.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reliance Matrix employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

83 reviews

3.0

25 Apr 2026

Hybrid schedule but high workload

Supervisor

Recommend

CEO approval

Business outlook

Pros

hybrid schedule annual bonus and merit increase based performance

Cons

workload too high per team member and not backfilling positions

5.0

31 Mar 2026

Great culture and people, but workload can overwhelm

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great culture, good work like balance, great people to work with

Cons

Work load can be overwhelming

4.0

30 Mar 2026

Fair salary and benefits, but short break times

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Salary and benefits.. value the workers

Cons

I think break times should be longer

Viewing 1 - 3 of 83 Reviews

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Jobs at Reliance Matrix

Account Manager - IMO

National Client Executive

Financial Analyst - Financial Reporting

National Accounts Underwriter