Does Resident pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Resident. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Resident?

49% of Resident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Resident?

Customer Service (3) , Customer Success (3) , Marketing (3) , Sales (3) , Customer Service Representative (2) , Manager (2) , Project Manager (2) , Retention Specialist (2) , Sales Associate (2) , Software Engineer (2) , Supervisor (2)

What are the pros of working at Resident according to real employee reviews?

"Most of the people are great." ((in 10 reviews)); "pay is good for customer service" ((in 7 reviews)); "Culture, product, leadership and great work life balance" ((in 6 reviews)); "great benefits" ((in 5 reviews)); "Work/life balance is decent for most departments, but not all." ((in 4 reviews))

What are the cons of working at Resident according to real employee reviews?

"Management is filled with favoritism and they want every employee to be working every second of the day and don't care about work" ((in 8 reviews)); "The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever" ((in 5 reviews)); "Communication can be unclear or contradictory and the business is still catching up to its rapid growth." ((in 3 reviews))

What are employees saying about Resident redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Resident redundancy and their outlook for job security at Resident in 2026.

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Resident

Resident Reviews

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3.4

49% would recommend to a friend

(110 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

56% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity and inclusion

3.4

Compensation and benefits

3.2

Culture and values

3.1

Senior management

3.0

Career opportunities

Resident has an employee rating of 3.4 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

110 reviews

4.0

7 Nov 2018

Software Engineer

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Small, friendly and helpful colleagues

Cons

Small and no career advancement

Resident Response

Thank you for your review! As we continue to grow, career development is an opportunity we want to provide to our employees. I have shared your feedback with our team.

2.0

14 May 2020

Unprofessional and Dishonest

Customer success

Recommend

CEO approval

Business outlook

Pros

Great pay and some great coworkers, you also get to work from home and they provide the needed equipment to do so.

Cons

Constantly dealing with very upset customers and fully understanding that they have a valid reason to be upset given their negative experience. There is a severe disconnect in what is advertised vs the actual experience when a customer orders. It feels like the customer service team is used as a barrier to deal with all of the negative fallout from this and since the advertising creates sales they do not change. it.

2.0

4 May 2020

Chaos

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Wonderful and talented people, ability to work from home

Cons

Constant chaos and fear of losing your job (consistent, regular layoffs with no rhyme or reason), poor pay and benefits considering job expectations. No work/life balance due to the insane expectations - toxic atmosphere throughout the company (If you take a well-earned vacation, expect it to be counted against you). Don't be fooled, this company is making A LOT of money and can afford to treat their employees well. Management is choosing not to.

Viewing 1 - 3 of 110 Reviews

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Jobs at Resident

Senior Product Designer

Remote

US$120K - US$140K /yr

(Employer provided)

View job

Director of Marketplace Marketing - Amazon

Remote

US$120K - US$150K /yr

(Employer provided)

View job

Manager, Search & AI Visibility

United States

US$110K - US$130K /yr

(Employer provided)

View job

Director of AI Enablement & Applications - Customer Experience

Remote

US$110K - US$130K /yr

(Employer provided)

View job