Resolution Life Group Reviews

Resource management was incompetent. A failed implementation of agile as a result of poor people management. Frequently would have squads with 1-2 members doing the lion's share of the work whilst others sat around in 'agile' meetings. Poor organisational structure. Complete lack of clarity on how approval processes would work post agile. A refusal to hire more team members in areas that were clearly overwhelmed. Culture was completely destroyed for many teams in the new agile structure. No sense of team anymore, you just get sent out to squads as it happens. Also makes it incredibly difficult to train or develop new team members. A complete lack of regard that agile doesn't work for teams or roles that are not project oriented in the first place. Salary was significantly worse than the market, and gets worse the longer you stay. Any conversation about it would be lost into the ether of the new structure with a lack of any transparency. HR are either very effectively suppressing worker pay and lying about what the market will offer or are blindingly incompetent. The irony is that this has caused significant loss of in house knowledge which the organisation has to backfill with expensive consultants.

Context: RLA is in the business of acquiring other businesses with old Life Insurance and Superannuation policies. This review is based on a recent acquisition hence the short tenure. Horrible "agile" business style means zero structure and zero opportunities for growth. Everyone is a "chapter member". Upper management is in another universe. Lower leaders are overworked and thus looking out only for themselves. All workers, old and new, are stressed and confused as to what their deliverables are. The few competent workers are being made redundant while work is piled onto others. Deadlines and turnarounds are unrealistic and work changes by the second, with no communication and poor excuses. No accountability. Every day you will wake up and wonder what fresh he11 you will face today. The problems in this place are so bad that they would take at least a day to explain. Avoid at all costs. There is no growth here. You will be psychologically hurt if you work at this place. Do not work here.