Like the title says, Robot bleeds for the customer. What I mean to say by this, is that they will make decisions that may hurt the company but benefit the end consumer. The gamers/customers generally stay happy, but their bottom line suffers. We all know Robot has gone through good times and bad times, such is life in the gaming industry. Layoffs happened, and a lot of great talent had to go elsewhere. They made a disastrous move by partnering with a local trainwreck of a company for their latest mobile title, causing friction and tension across many departments. With that partnership now over, they should be able to heal from that mistake.