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      Root Inc.

      Engaged employer

      Root Inc. Claims Representative reviews

      2.7

      Be the first to recommend this company

      (5 total reviews)
      avatar

      Alex Timm

      Not enough data to show CEO approval

      Ratings by category

      3.8

      Diversity and inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      2.9

      Culture and values

      2.9

      Career opportunities

      1.9

      Senior management

      Reviews by job title

      5 reviews
      3.0
      26 Jun 2025

      Was laid off with in six months

      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Given all working materials MacBook Good managers Good training

      Cons

      Low pay Long days Lots of phone calls Laid off with zero warning and lame severance package

      avatar
      Root Inc. Response
      11mo
      We acknowledge that the reorganization in 2022 was a difficult decision to make. We appreciate your contributions to Root during your time with us and we wish you the best.
      2.0
      27 Mar 2024

      Typical entry level job

      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Catered lunch, laid back/chill environment

      Cons

      Not a lot of room for growth & low pay

      avatar
      Root Inc. Response
      2y
      Thanks for your contributions to Root during your time with us. We wish you the best.
      3.0
      5 Dec 2023

      Good Benefits

      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Benefits and hours mostly

      Cons

      Usually understaffed, overworked, under appreciated

      avatar
      Root Inc. Response
      2y
      Thank you for being part of our Claims team and all you do for our customers—we couldn't do it without you. We also appreciate this feedback as we're always looking for ways to make your experience better.
      Viewing 1 - 3 of 5 Reviews
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