Rover.com Reviews

The Ivy league MBA leadership cannot see past their own egos to realize their employees are people and that the culture of arrogance they are all creating is the root of the real problem. They are a bunch of spoiled trust-fund babies with cash to play with and people to boss around as they feel important and wait for their stocks to vest. They make you feel as if you have the weight of the world on your shoulders to complete a project to perfection, only to be informed they've decided to take an entirely new direction or approach the next week and you need to start fresh. Rapid change is expected at a start up, but the culture was one that in spite of regular 60 hour work weeks from everybody, including the low-paid customer service representatives, you were never doing enough for Rover. As the typical justification for low salary at start ups, you get told there are "growth" and "opportunities" available, but I found there was really a lack of career opportunity for anyone who had less than an advanced degree, and even then, those people took the bump in a position elsewhere rather than staying. Leadership tries to promote a strong sense of dedication to the success of the company but take it way too far and abuse it to the extent of guilt tripping. I had been texted at 7AM on a Saturday and told to respond to an email thread at that moment and called for an "update" at 11PM on a Sunday. None of these things were business-critical, there is a 24/7 dedication mentality. Healthcare benefits were horrible with high deductibles. Do not overlook this if you have a health condition that needs to be regularly managed. Other benefits were slim. Open air seating in the old building made it difficult to do your job while the chronically overworked and underpaid customer service team was on the phones and the entire open office could hear. Off-leash dogs were taken too far. It's a great perk but there was a point where it was chaotic. Between the dogs and leadership, this place was a zoo.