Runzheimer Reviews

3.6

53% would recommend to a friend

(83 total reviews)

Craig Powell

Not enough data to show CEO approval

51% positive business outlook

Runzheimer has an employee rating of 3.6 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Runzheimer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

83 reviews
1.0
22 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Nothing. Runzheimer was a great company. Unfortunately the CEO of Motus is good friends with a POS from a private equity firm. He convinced him to buy both companies and liquidate Runzheimer and steal all the customers.

Cons

Being lied to! These people came in and told us how this would be this wonderful thing for everyone! So great! And of course maybe just a couple of people may be laid off but they would be, and this is a quote!, Treated in a humane way and giving a generous financial package”. Guess what that was? Armed guards and a room with 40 people getting let go with 2 week severance!!! 2 weeks!

1.0
31 Mar 2016

Bad time to be in IT...

Recommend
CEO approval
Business outlook

Pros

Every company has its pros. If you are local to Waterford, WI and you are just starting your career. Its not a horrible place to start and get some experience. ** (If you are not local to Waterford, WI. KEEP LOOKING. Do not relocate for this company. See the cons section for context) If you are still reading the pros, I'm assuming you are local and just starting your career. If this doesn't apply to you, skip to the "Cons" section. The good: People are generally nice and welcoming. They try to host events for employees to participate in (just be sure to not sacrifice your work or meetings to attend those, especially if you're in IT). There is a break room with coffee and occasional free popcorn. ( Every now and then they may have food, but don't plan on being fed daily. There is no staffed kitchen like in bigger companies, so unless you bring your lunch or go out to eat with coworkers, you will be stuck with the vending machines. ) Its somewhat easy to get to if you're local, parking is free, there is no gate, no assigned spaces, park anywhere you want. Its a small office - this can be a pro or a con depending on your preferences. This is about all the pros I can think of to be honest.

Cons

Now the cons. No company is perfect. However, Runzheimer has A LOT to improve on. At this current time, I cannot recommend this company to anyone unless you are fresh out of college, just starting your career, you live near by already, and you don't have options. If you have options, GO SOMEWHERE ELSE. If you don't live near by, DON'T RELOCATE. If you are going to be a remote employee, think twice before working for this company. Remote employees aren't 100% remote. They are asked to come to the office every now and then to partake in the corporate kool-aid. Don't bother. If you are not in IT, you'll have to only deal with the typical corporate environment. You'll be expected to drink the kool-aid or else you wont fit in. This is not a start-up like environment, everyone is expected to dress business casual at the very least. The environment is more like the corporate type that you'd see at larger companies. To say the least, this isn't the best culture to be in over all. There are some teams that are ok, but again, unless you drink the same kool-aid, you'll be feeling like you don't belong. The company's flagship products are its mobile applications that track mileage for clients so that they can later get reductions on taxes. Judge for yourself, go look at reviews on the Google Play store, Apple App Store, and Salesforce Appexchange. Most of the reviews for the Android and iOS app are low, and justifiably so. The Salesforce App on the Salesforce Appexchange has 1 review from back in 2013 (its a 5 star review, but get real. You can see the ranking of popularity in the Appexchange and this app rates fairly low.) The best way to judge an IT organization is by the products being delivered. That will tell you the caliber of the individuals working there, the way the technology is used, and most of all, this will tell you how good or bad the leadership has been at Runzheimer. I can tell you a few reasons why the apps don't have good reviews. *** IT folks, this is especially for you. However, all should pay close attention to the following. First - Not only is the culture bad enough that you're expected to drink the kool-aid, but as an IT professional, you are expected to forget what you've learned in other companies and do things as they've always been done here. Its very difficult to change the status quo. Second - We have legacy systems that we don't fully understand, the documentation we have is not up to date, so when new folks come and ask for documents. We can't show them anything that's updated. That's even IF we have those documents at all. Third - Many of the individuals that work here have been around for a long, long time. So most of the knowledge is gone because they where let go or left on their own. The ones that remain are either reluctant to share the information they have because they are afraid of being replaced, or they simply are not up to date on industry standards so they don't know what the new folks are asking for. Fourth - I've noticed a lot of people come and go over time. There is considerable turn over here for the size of company we have. So there is a lot of spinning wheels where nothing gets done. ( We've had CIOs come and go too often. Managers also come and go) We do have a new CIO that just started, so we'll see what happens. I'm optimistic, but I'm not going to hold my breath considering many of the problem managers are still here. Which is why our apps have such low ratings. When you combine everything I've mentioned, its not surprising. Yet, its unfortunate. Because there are some good people here that truly want to make a change. However, the constant wave of people coming and going and the status quo keep progress from happening. Therefore we are left with an IT organization that WANTS to do good, we are attempting to use new technology, but yet, we somehow cant figure out how to get things going. NOTE for IT folks. STAY AWAY from this company. Not only is the culture unproductive, the IT organization spends too much time spinning wheels. If you care about your career, your skill sets, and have long term plans that include "Work within a high performing, high potential organization", look elsewhere. DO NOT come to Runzheimer, not even for a remote role. A lot of the positive reviews on here are from internal employees trying to counter the negative reviews. In one of the reviews, someone suggests to the writer of a negative review to "speak up and voice their concerns... " ( Really?! Everyone that works here knows that those who speak up are fired or reprimanded if they're too valuable. How can you expect anyone to be honest and feel comfortable speaking up??) My advice to all: Don't fall for the act. The HR folks and managers will paint the sky with rainbows and line the red carpet out for you to try to get you to come. Don't fall for it. We aren't that innovative ( we're trying to be) and we really are not a high performing, high potential organization. We are far from that and I cant wait to get out of here. *** Skilled developers: Trust me when I say, your skill sets will be put to much better use somewhere else. Please dont waste your time. **** Note: To be hired here, you'll be required to sign a non-compete. Non-competes are POISON for your career. Don't make the same mistake other's have made. I know many individuals here that want to leave but cant because of the non-compete. Some of the people here are stuck because if they leave, they can be sued for working for a "competitor".

1.0
21 Jun 2016
Recommend
CEO approval
Business outlook

Pros

The pros of working here are few: You get a free turkey at Thanksgiving and a free ham at Easter. There's free drinks and they have one Monday a month where employees can have a specialty coffee drink made and occasionally give a small breakfast. Each department is supposed to host a month where they serve a meal to the company.

Cons

This company likes to tout that it was rated one of the top 25 workplaces through the Milwaukee Journal Sentinel. Don't buy the smoke and mirrors! If you appreciate being overlooked for promotions, extra job responsibilities, and collaboration between different departments, this is the place for you. If you have low self-esteem, this place will ensure it is decreased even more! If you enjoy watching favoritism spew like venom from your supervisor, manager, team lead, etc., then apply here! It's a joy when a manager holds "show interviews" for positions they already have someone picked for. That's right! Employees think they're on a level playing field with their co-workers and told that everyone will be given equal consideration. Then, voila! Their favorite is chosen and your supervisor makes up a b.s. reason for why you didn't get the spot. I've managed plenty of employees and facilities throughout my career, and I understand wholeheartedly about spreading responsibilities throughout your team. If you want to be respected as a manager, you do not choose a favorite and then never allow growth of your other team members. Rather, you spread responsibilities throughout the team and allow each individual to grow and amass respect for their role, department, and the company as a whole. The company spreads the myth that employees can speak to any manager at any time -- they claim an "open-door policy." I, for one, can attest to the falseness of this claim. I had an issue with my supervisor setting one level of standards for one particular employee while the standard was different and set higher for myself and another. When I brought this to the attention of HR, they spoke to my supervisor about it, even stating that it was I who had the discussion with them. My supervisor took that opportunity to come down hard on me, going so far as to threaten my further employment with the company. I learned very quickly that I cannot voice any dissent with the company to anyone - nothing is anonymous. No one took the time to welcome me to the company. I have been treated as if I am the dumbest of the dumb, bottom of the totem pole because I hold a data entry position. In reality, I hold an M.A. and have much more experience and educational background to be in a much more advanced position than my fellow "favorite" co-worker; but, because favoritism and butt-kissing is the norm in my department, that individual is allowed to move up and further their career while myself and others who are more qualified sit in our mundane positions with no hope of further advancement.

avatar
Runzheimer Response
9y
We appreciate you taking the time to share your thoughts with us. I would encourage you to give the open door policy the ultimate test and stop by my office this week to discuss the concerns that you have voiced here. Sincerely, Randy Mueller, President
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Glassdoor has 85 Runzheimer reviews submitted anonymously by Runzheimer employees. Read employee reviews and ratings on Glassdoor to decide if Runzheimer is right for you.