SGN Reviews | Glassdoor.sg

SGN Reviews

Updated Aug 8, 2019

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Found 90 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
88%
Approve of CEO
SGN CEO John Morea
John Morea
51 Ratings
Pros
  • "There is a good benefits site with discounts for most of the high street retailers(in 6 reviews)

  • "While I wouldn't guarantee this is a 'job for life' there is a degree of stability in the utility industry when compared to offshore work etc(in 5 reviews)

Cons
  • "Long hours and trying to balance family life can be hard(in 6 reviews)

  • "Bit more e-learning would benefit, paper qualifications and interest from the senior management would benefit all sides(in 4 reviews)

More Pros and Cons
  1. "Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Opps Controller in Portsmouth, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    The people I work with

    Cons

    The senior management team never seem to listen

    Advice to Management

    Engage with your staff

    SGN2019-08-09

    SGN Response

    September 2, 2019Employee Experience Officer

    Thanks so much for leaving us a review. It can be frustrating to feel you aren’t being listened to and this could be something worth highlighting in our employee opinion survey. Our survey launched today (02/09) and gives our people the opportunity to share their views and ideas. ...

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  2. "Pay"

    StarStarStarStarStar
    Current Employee - Gas Engineer 

    I have been working at SGN full-time

    Pros

    Pay is good and people friendly

    Cons

    Don't have any issues with them

    SGN2019-08-03

    SGN Response

    September 2, 2019Employee Experience Officer

    Thanks for your five-star review. It's great to hear you only have good things to say about working here. We hope your journey at SGN continues to be a positive one.

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at SGN full-time for more than 5 years

    Pros

    Good team and good working conditions

    Cons

    I have no cons to give about them

    Advice to Management

    Listen you suggestions from field staff.

    SGN2019-07-22

    SGN Response

    August 14, 2019Employee Experience Officer

    Thanks so much for your positive review. It’s great to see you only have good things to say about working at SGN. We value suggestions from all of our people and we’ll be re-introducing our employee opinion survey next month to give our people the chance to have their say. Make sure ...

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  4. Helpful (1)

    "Staff should be the heart of this business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support in Horley, Surrey, South East England, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at SGN full-time for less than a year

    Pros

    Majority of staff are extremely genuine and good to work with

    Cons

    When speaking with other staff at SGN everyone sounds so downtrodden, underpaid and overworked seems the mantra here - old school managers that really need to be brought into this century - so many layers to the contracts here, no one is on the same which leads to a massive divide -

    Advice to Management

    You do have good staff here and really need to make this a fair place to work - educate the older colleagues that things have changed and time to get with a modern day office environment - salaries need to be looked at - seems to be no movement in salary for staff wishing to stay in the job their in and in to which they thrive - please look after your staff - a thank you sometimes goes such a long way for some... that feel overlooked

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    SGN2019-07-26

    SGN Response

    August 14, 2019Employee Experience Officer

    Thank you for taking the time to leave us a review. We couldn’t agree more with the subject of your review, putting people at the heart is one of our values and part of the SGN Way. Over the past few months our HR and Services Director has carried out a number of workshops with our ...

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  5. Helpful (1)

    "Worst managers ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrator in Ashford, Kent, South East England, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SGN full-time for more than 3 years

    Pros

    Lovely colleagues, a couple of nice senior managers.

    Cons

    Manager and supervisor are bullies, constant sniggering and whispering. Genuinely horrible people. Will not praise any good work you have done unless told to do so by senior managers. No care for employees welfare, lack of compassion and absolutely no managerial skills between them. Extremely rude people and the admin manager doesn’t have a clue what jobs her staff do or how they’re done, relies on everyone else to... do the work for her. High turnover of staff as they can’t keep hold of anyone due to how awful they are as managers.

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    Advice to Management

    Find another job as you fail at this one and embarrass yourselves.

    SGN2019-08-07

    SGN Response

    September 2, 2019Employee Experience Officer

    Thank you for leaving an honest account of your experience working at SGN. It's pleasing to hear you worked with some fantastic people and concerning to hear about other aspects of your experience. We don't tolerate bullying and would appreciate the opportunity to understand more ...

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  6. "Gas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Gas Operative in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for less than a year

    Pros

    Good benefits and good career opportunities

    Cons

    There is none so far I’ve only just started

    SGN2019-06-24

    SGN Response

    August 14, 2019Employee Experience Officer

    Thank you for taking the time to leave us a review, we really value employee feedback! It's great to hear that your experience so far has been positive and we hope you have a long and happy career at SGN.

  7. Helpful (1)

    "Good work life balance in office, but outdated processes and systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SGN full-time for more than a year

    Pros

    Flexible working, good team environment

    Cons

    Poor systems and processes make it a challenge day to day to get the job done

    Advice to Management

    Revamp ALL processes to eliminate all “we’ve always done it that way” mindsets!

    SGN2019-07-01

    SGN Response

    August 7, 2019Employee Experience Officer

    Thanks for your recent rating and review. We completely agree that the “we’ve always done it that way” mindset isn’t helpful or conducive to continuous improvement. Our operational excellence approach involves eliminating, reducing, innovating, controlling and automating aspects of ...

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  8. "My Thoughts On SGN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Support Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Working here is interesting and keeps bringing new challenges. In my roll every day is different. I appreciate some rolls might not be as varied, however there are plenty of opportunities to progress and find new challenges within SGN. SGN is also making changes to the way we work and making our working practices fit for the present and future. This is proving to be an interesting and rewarding journey.... Additionally over the next twenty or thirty years the UK gas industry could potentially see changes that are even more far reaching than the introduction of natural gas last century. I could not think of a more exciting industry to work in.

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    Cons

    Change can bring worry, but it is better to view change as an opportunity.

    Advice to Management

    I think that our preparations for the future are quite conservative. With "net-zero" on the horizon I think we need to take a more radical approach especially when taking into account the age of an asset.

    SGN2019-06-17

    SGN Response

    June 28, 2019Employee Experience Officer

    Thanks very much for the five-star review! We couldn’t agree more that the gas industry is an exciting place to be! With the variety of roles on offer and plenty of opportunities for progression it’s the perfect time to join SGN!

  9. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Senior Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 3 years

    Pros

    Flexible work responsibilities Work life balance Excellent support for success

    Cons

    Organic growth opportunities are limited

    SGN2019-06-16

    SGN Response

    June 28, 2019Employee Experience Officer

    Thank you for your recent review - we love hearing that you think we’re a great employer! As you mentioned, depending on the business area you work in, organic growth opportunities can be limited but we hope by focusing on talent and succession planning, this will improve. There are ...

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  10. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than a year

    Pros

    Good teams, high work morale.

    Cons

    Very long hours especially in the winter.

    SGN2019-06-14

    SGN Response

    June 28, 2019Employee Experience Officer

    Thanks a million for your rating and review! Winter is our busiest time which means the demand on our people can increase considerably. We want to make sure we strike a balance that works for our business and our people so we’re reviewing our arrangements for managing working time ...

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Found 90 reviews
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