SGN Reviews | Glassdoor.sg

SGN Reviews

Updated 17 Jul 2019

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Found 84 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
87%
Approve of CEO
SGN CEO John Morea
John Morea
49 Ratings
Pros
  • "There is a good benefits site with discounts for most of the high street retailers(in 6 reviews)

  • "While I wouldn't guarantee this is a 'job for life' there is a degree of stability in the utility industry when compared to offshore work etc(in 5 reviews)

Cons
  • "Long hours and trying to balance family life can be hard(in 6 reviews)

  • "Bit more e-learning would benefit, paper qualifications and interest from the senior management would benefit all sides(in 4 reviews)

More Pros and Cons
  1. "My Thoughts On SGN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Support Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Working here is interesting and keeps bringing new challenges. In my roll every day is different. I appreciate some rolls might not be as varied, however there are plenty of opportunities to progress and find new challenges within SGN. SGN is also making changes to the way we work and making our working practices fit for the present and future. This is proving to be an interesting and rewarding journey. Additionally...

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    Cons

    Change can bring worry, but it is better to view change as an opportunity.

    Advice to Management

    I think that our preparations for the future are quite conservative. With "net-zero" on the horizon I think we need to take a more radical approach especially when taking into account the age of an asset.

    SGN2019-06-17

    SGN Response

    June 28, 2019Employee Experience Officer

    Thanks very much for the five-star review! We couldn’t agree more that the gas industry is an exciting place to be! With the variety of roles on offer and plenty of opportunities for progression it’s the perfect time to join SGN!

  2. "Good work life balance in office, but outdated processes and systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SGN full-time for more than a year

    Pros

    Flexible working, good team environment

    Cons

    Poor systems and processes make it a challenge day to day to get the job done

    Advice to Management

    Revamp ALL processes to eliminate all “we’ve always done it that way” mindsets!

    SGN2019-07-01
  3. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Senior Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 3 years

    Pros

    Flexible work responsibilities Work life balance Excellent support for success

    Cons

    Organic growth opportunities are limited

    SGN2019-06-16

    SGN Response

    June 28, 2019Employee Experience Officer

    Thank you for your recent review - we love hearing that you think we’re a great employer! As you mentioned, depending on the business area you work in, organic growth opportunities can be limited but we hope by focusing on talent and succession planning, this will improve. There are ...

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  4. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than a year

    Pros

    Good teams, high work morale.

    Cons

    Very long hours especially in the winter.

    SGN2019-06-14

    SGN Response

    June 28, 2019Employee Experience Officer

    Thanks a million for your rating and review! Winter is our busiest time which means the demand on our people can increase considerably. We want to make sure we strike a balance that works for our business and our people so we’re reviewing our arrangements for managing working time ...

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  5. "Used to Be a Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Steady income. Great people doing the day to day jobs.

    Cons

    Bullying management culture. Too many external people with non industry expience taken on in senior jobs. This means little internal progression for existing employees unless you know the right people. As SGN has no local competitors there is no possibility for anyone leaving SGN to go work with a rival company in their home county. This leaves employees feeling trapped.

    Advice to Management

    SGN is like a runaway train with no driver. The momentum of how things used to be done is carrying SGN forward. SGN is not fit for purpose never mind the future.

    SGN2019-07-17
  6. "Good company with good progression. Other departments possibly not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at SGN full-time

    Pros

    Good pay, overtime available, progression

    Cons

    Other department managers can be bullies

    Advice to Management

    Step up for the workers, don’t just be yes men

    SGN2019-05-12

    SGN Response

    May 28, 2019Employee Experience Officer

    Thanks for your recent rating and review. It’s great to hear that your experience at SGN has been positive. If you’re aware of any issues in other departments, please get in contact with a member of our HR team or encourage colleagues in that department to highlight their concerns. ...

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  7. "Great company and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for less than a year

    Pros

    Everyone helps each other, I am treated like a grown up, SGN invest in me and support me with my professional ambitions. SGN support the outward bound trust and allow its employers to go away with the trust as a mentor to the students.

    Cons

    Company car process is a pain. Pool cars are of limited choice and you may be lumbered with it for a year or so. IT - delivery of equipment for new starters is slow which leaves them sitting on their thumbs a-bit in the first few weeks PPE - really slow but hopefully a new ordering process has sorted that one out

    Advice to Management

    Carry on moving in the right direction. Do not forget that the most important asset to SGN is its people.

    SGN2019-05-10

    SGN Response

    May 28, 2019Employee Experience Officer

    Thanks for taking the time to leave us a review. We couldn’t agree with you more on the point about our people being our greatest asset. We have a number of great initiatives for our people to get involved in and the Outward Bound Trust is one example of this. As you highlighted, ...

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  8. "Not a Bad Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Record Assistant in Horley, Surrey, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Great People to work with

    Cons

    IT Systems are not up to scratch

    Advice to Management

    Sort out IT systems and we can do our job more efficiently

    SGN2019-05-10

    SGN Response

    May 28, 2019Employee Experience Officer

    Thanks so much for your review. We have to agree with you on both points; the people at SGN are truly great to work with and our IT infrastructure needs to be improved. You’ll be pleased to hear that we’re doing something about this and we’ve just embarked on an ambitious project ...

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  9. "Honest opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FCO/Team Leader in Dunfermline, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    Great pay if your willing to put the hours in. Pension Scheme has improved recently. A few decent company benefits such as cheaper Gym membership, Cycle to work scheme etc. Job security as long as you follow rules and procedures. Great opportunities for further development. All round decent job.

    Cons

    I am multi skilled. Fully trained team leader and FCO. Fully trained in Industrual Commercial work and take on projects often. I'm also a district assessor and I receive no extra pay for taking on these duties. Industrial Commercial tickets are required and that part of the gas safe has to be renewed every 5 years. This is harder than the normal gas safe and the day to day work holds much more responsibility. Other staff...

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    Advice to Management

    Please amend unfair pay issues. Extra responsibility should mean extra pay. I feel the Industrial Conmercial ticket holders should be paid for this. District assessors also. I'm happy to take on more responsibility but I'd like to be paid more than the guys who avoid such responsibility.

    SGN2019-05-08

    SGN Response

    May 24, 2019Employee Experience Officer

    The following response has been provided by Val Scott, HR Business Partner: Thanks so much for sharing your feedback. Like you pointed out in your review, we’ve got a lot to offer! A few of the improvements that you highlighted (discounted gym memberships and improved pension terms) ...

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  10. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 3 years

    Pros

    Rewarding, ambitious IT department. Supportive team and lots of autonomy. Good work/life balance.

    Cons

    Immature processes due to a lot of change and a lot of legacy issues.

    Advice to Management

    Listen to the team and cascade information. Need to work horizontally and vertically to get the best of out of the people. Going in the right direction.

    SGN2019-05-08

    SGN Response

    May 28, 2019Employee Experience Officer

    Thank you for sharing your feedback. All of our colleagues make an incredibly valuable and important contribution to our business so it’s great to hear you describe working at SGN as rewarding. You make some good suggestions about sharing information and working collaboratively so ...

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Found 84 reviews