There are a few critical issues I want to flag:
1. No sales process infrastructure — For a Series B company, the lack of any defined sales processes is a gap that is immediately felt and impacts productivity from the start.
2. Management concerns —SDR Manager leadership style has been directive and top-down, without the coaching or clarity the team needs. This has resulted in miscommunication between team members and a disjointed approach to APAC performance, which is currently declining.
3. Lack of support & impact on well-being — The environment has been unsupportive, and the pressure — particularly the immediate push for meetings without proper onboarding or process — has been overwhelming. I want to be transparent that this has affected my mental health, including experiencing a panic attack.
I believe these are structural and leadership issues that need to be addressed for the team to perform and for people to thrive.