7mo
We appreciate you sharing your candid feedback. We genuinely regret to hear that your experience did not meet the high standards we set for our team culture. Fostering a respectful, supportive, and flexible workplace is our absolute top priority. We believe our objective data reflects a strong overall sentiment across our team in India, including a total 78 Employee Net Promoter Score (eNPS), 80 for Freedom of Opinion, and 78 for Autonomy. Furthermore, our recent global engagement survey highlighted the Customer Support team's exceptional performance with an extremely high 83 eNPS - results above the Industry Benchmark for the tech sector. We value all individual feedback and use it to continually strengthen our culture. We wish you success in your future endeavors.