Question 1

Does Safaricom pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Safaricom employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Safaricom. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Safaricom?

Accepted Answer

93% of Safaricom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Safaricom 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

Question 3

What are the top reviewed jobs at Safaricom?

Accepted Answer

Software Engineer (167), Intern (140), Customer Service Representative (114), Internship (77), Customer Experience Executive (47), Software Developer (41), Manager (35), Senior Software Engineer (31), Sales Representative (25), Customer Service (21), Product Manager (20), Customer Care Representative (19), Sales Associate (19), Project Manager (18), Accountant (17)

Question 4

What are the pros of working at Safaricom according to real employee reviews?

Accepted Answer

"Great working environment and mother" ((in 129 reviews)); "Benefits are good and very negotiable" ((in 108 reviews)); "It is very flexible and good pay" ((in 74 reviews)); "Great people and culture of super achievers all round." ((in 70 reviews)); "Good salary and can work overtime" ((in 69 reviews))

Question 5

What are the cons of working at Safaricom according to real employee reviews?

Accepted Answer

"No work life balance; a lot of working hours" ((in 44 reviews)); "So much pressure with lots of work" ((in 24 reviews)); "Slow career growth for Customer Service Reps" ((in 24 reviews)); "Limited growth opportunity because of limited" ((in 21 reviews)); "Long hours in the company" ((in 14 reviews))

Question 6

What are employees saying about Safaricom redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safaricom redundancy and their outlook for job security at Safaricom in 2026.

Safaricom

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Flexible hours and solid medical benefits

Hybrid working available, but career growth is limited

Good salary and benefits, but intense workload

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