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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass Reviews

      3.1

      42% would recommend to a friend

      (2,289 total reviews)
      avatar

      Renee Cacchillo

      42% approve of CEO

      39% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.1

      Compensation and benefits

      3.0

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Culture and values

      2.6

      Senior management

      Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

      Reviews by job title

      2K reviews
      5.0
      10 Jun 2026

      Great training and support for remote employees

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.

      Cons

      No cons at the moment except more pay

      3.0
      3 Jun 2026

      The Tech Issues Overshadow All The Pros

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      4d
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
      4.0
      20 May 2026

      Off to a great start

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I'm still in training and it is very thorough. I believe I will be well-equipped once I hit the phones. Excellent trainers. Also, a lot of opportunities for elevation. The starting pay isn't bad and there are financial incentives to increase your pay. Great benefits and a great discount program.

      Cons

      I have to get used to the strict metrics. There are consequences if you're one minute late.

      avatar
      Safelite AutoGlass Response
      2w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      Viewing 1 - 3 of 2,289 Reviews
      Related searches: Safelite AutoGlass jobs | Safelite AutoGlass salaries | Safelite AutoGlass benefits | Safelite AutoGlass interviews
      ReviewsSafelite AutoGlass reviews

      Glassdoor has 2,358 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.