Does Safestore pay their employees well?

According to anonymously submitted Glassdoor reviews, Safestore employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Safestore. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Safestore?

76% of Safestore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safestore 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Safestore?

Sales Consultant (106) , Store Manager (31) , Manager (7) , Assistant Manager (6) , Sales Advisor (3) , Sales Assistant (3) , Sales Associate (3) , Sales Representative (3) , Consultant (2) , Junior Recruiter (2) , Retail Sales Consultant (2) , Sale Consultant (2) , Sales (2)

What are the pros of working at Safestore according to real employee reviews?

"Not a stressful job Can meet good people" ((in 18 reviews)); "Small team friendly teams." ((in 15 reviews)); "Some colleagues were great and the nicer customers were lovely" ((in 11 reviews)); "good bonus scheme" ((in 9 reviews)); "Good training up to a point" ((in 9 reviews))

What are the cons of working at Safestore according to real employee reviews?

"You will be promised a bonus but they make it very difficult to achieve." ((in 14 reviews)); "Long hours and weekend work" ((in 8 reviews)); "At one point I witnessed 5 managers being put on disciplinary hearings in a single day due to "under" ((in 7 reviews)); "Abysmal management, do not care about the mental health of their employees only care about profit." ((in 5 reviews)); "No work life balance" ((in 4 reviews))

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Safestore

Safestore Reviews

3.9

76% would recommend to a friend

(229 total reviews)

Frederic Vecchioli

83% approve of CEO

67% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.1

Culture and values

4.0

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Work/Life balance

Safestore has an employee rating of 3.9 out of 5 stars, based on 229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safestore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

229 reviews

1.0

25 Jun 2026

Good lead generation but significant issues persist

Manager

Recommend

CEO approval

Business outlook

Pros

Good lead generation Holiday Used to be a lot more Glad I left

Cons

Has gone to the dogs I'm LGBTQ and would have never come out to anyone above store level. Some of the language and homophobia from key figures is insufferable No annual pay increase this year when cost of living a joke Drastically raised other colleagues wages and not managers Slashed bonus potential (no matter how you frame it) Don't care about fixing things that need fixing - will leave you in the lurch Rude facilities team who think everyone else is below them Thinking for yourself strongly discouraged.

1.0

28 May 2026

Don’t bother

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Helping customers with their storage needs

Cons

Poor salary Toxic environment Scripted phone calls Harassing customers with daily phone calls Cleaning toilets

5.0

16 May 2026

Safestore Starter

Sales consultant

Recommend

CEO approval

Business outlook

Pros

The training was very good and I didn’t feel rushed at all, Mani was very helpful and so was the rest of the Bermondsey branch, I was able to become more comfortable with my calls and using the computer system. At first I was nervous however with the help I was able to calm down and feel very welcomed to the team.

Cons

The Safestore academy system was not updated with the course I needed to complete.

Viewing 1 - 3 of 229 Reviews

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