Sago Reviews

Where to start.... - Unreasonable project load. When someone says they are overwhelmed, burned out, not able to keep up, need fewer projects to work on so that they can focus on getting healthy LISTEN TO THEM. I was sick the entire time I worked there and they do not offer designated sick time for you to take off and recover, let alone show any sort of empathy when it came to more serious personal obstacles. - Will get upset when you take a 10 min break to use the restroom and get a snack. If they could get away with forcing you to stay at your desk for the entire workday, they would. - Immensely high turn over leads to inability to properly train staff, of all levels and starting positions. While trial-by-fire can be a good way to train, it is not the one training model you should stand by. - The pay. For the hours you put in (a slow week was 65 hours) you make well below the federal minimum wage, it's more upsetting when you live in a city where your cost of living is higher (LA, NYC, CHI, SF). - Management will NOT have your back if a client is upset with anything. You could use the wrong shade of yellow to highlight a cell and management would still side with the client. - When working from home management would expect you to be on the clock the moment you wake up. - If you have a client that is overseas or in a completely different time zone they expect you to respond ASAP, even if that means you're checking your email at 3 am your time. - No understanding of work/life balance. At all. The phrase "work/life balance" is not in their vocabulary. - When you bring your concerns to HR and upper management they will spin the conversation and say, and I quote "Everyone is jumping ship and I am expected to fill their positions. Can you understand the kind of stress I am under? Ok?" Yes. I understand the sort of stress you're facing, but a failure to adequately staff and manage workloads should not be my problem because you're not working at fixing the root of the issues that are causing people to jump ship. Seriously. Do yourself a favor and avoid this company like the plague.

Extremely detailed routine that is impossible to remember Low pay and terrible benefits Terrible training that leaves you confused and clueless Good ol' boy system Management doesn't listen or accommodate to employees' needs . Fully conscious of Work/life balance practically non-existent Being constantly blamed for things that were beyond your control. Extremely isolating at times- hardly get to talk or get to know clients and employees on a personal basis. Clients can be pretty mean towards the QAs and have impossible demands. Unfortunately, management takes the client's side before the employee's. No upward mobilization to higher positions like project manager Impossibly long hours with brainless, menial work No real, established break time Lack of consideration for employees' mental and emotional health. Impossible not to make mistakes Lack of unity between the company's departments- there were a lot of people that I would have loved to meet and have connected with Schlesinger pampers clients way too much and needs to scale back on the hospitality for these people. This isn't the Four Seasons Hotel- it's a facility for market research...you know...getting people's opinion on Cheez-Its. Having to be a "maid for the Holiday Inn" was pretty degrading and stressful.