Samaritans (MA) Reviews

Horrible mismanagement leads to poor morale, high turnover and toxic work environment.

I worked at Samaritans for two years and I went in excited to make a difference! We were seeing high rates of suicide for the Black community and while leadership put out multiple fluffy statements vowing to be racial equity champions behind the scenes they were toeing the line and refusing to make any crucial change to serve the populations who needed it the most. Staff who fought to bring any concerns to management around equity had their voices suppressed and were even pushed out of the organization. The board was quick to back senior leadership and it soon became obvious leadership would never take responsibility for their wrongs. I saw many coworkers leave with horrible mental health, sob at staff meetings with no remorse from leadership, and be singled out by leadership as someone to push out of the organization solely because they had differing views than upper management. I left wondering if this was what all organizations were like. I’m happy to say two years later I love the work I do and am in a healthy environment. Organizations don’t have to run this way. Change can be made.