Saragossa Reviews

We appreciate all feedback as it helps us to make improvements because as a fast growing, young company we don't get everything right, all of the time. As one of the founders of the company I can speak confidently about what we're trying to achieve, and the type of culture that we aspire to. Micro management is not something we support, we have also received feedback previously which suggested that team members sometimes felt they needed more structure and support from their Team leaders, particularly during periods of remote working. Of course this, undertaken becomes subjective, one person may interpret structured objective setting as micromanagement, whilst other may find it really helpful to track individual progress daily (recognising that the big successes sometimes seem distant). As most of our hiring is at Associate level, we have a duty of care to make sure that the team are given adequate guidance to help them achieve their objectives, but we are also aware that in this case it can be interpreted as 'recruitment consultants being treated like children'. During onboarding every new team member receives a career development tracker, illustrating very clearly the milestones that need to be met to advance, and last year we saw over 35 promotions in the business. We feel this showcases the open & fair pathway allowing people to progress and get along. We kept a company ZOOM Meeting present throughout the working day during lockdown in order to try and create a sense of togetherness, ongoing feedback suggested that people enjoyed the interaction and felt they had a team around them. We recognise that some people may have viewed this as having to be 'present.' We operate in a demanding sector, the role our consultants perform is demanding and we understand that this is not for everyone. Thanks again for the feedback.

We welcome insight from members of our organisation, aiming to create an exceptional environment. Considering ourselves one team, rather than Employees and Managers, we are proud of what we’ve collectively created. We understand that values and beliefs are subjective, and we may not meet the expectations of every individual. Striking the right balance between providing effective support, whilst allowing sufficient freedom to encourage individual decision-making is a challenge. Thanks for your feedback and we wish you the best of luck with your future endeavours.