ScanSource Reviews

3.7

78% would recommend to a friend

(392 total reviews)
avatar

Mike Baur

47% approve of CEO

55% positive business outlook

ScanSource has an employee rating of 3.7 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

392 reviews
3.0
28 Jan 2024
Recommend
CEO approval
Business outlook

Pros

It has a good working environment.

Cons

The bosses over there are unkind.

1.0
6 Sept 2019
Recommend
CEO approval
Business outlook

Pros

The relaxed dress code, the ability to work from home, having a cafeteria to order food for lunch, free coffee.

Cons

The extremely low salary for the amount of work that employees do on a day-to-day basis. The PC culture where you literally have to tread lightly in making sure that you do not offend people as most of the company is centered around hiring kids out of college. The constant turnover rate in which others have to pick up the slack for the department to ensure that customers are "taken" care of. Management is quickly to throw others under the bus, even if the management is involved in the situation they are quick to cast blame on a lower employee to make sure that their career is safe from any disciplinary actions. The company plays favorites with certain employees, and the room to move up within a department depends on how "buddy-buddy" you are with senior leadership. New hires are required to work 11:30am to 8:30pm, which the hiring manager mentions that there is a $3k premium increase in pay, but once you're able to begin working new hours at 9am-6pm, you lose that premium pay. Also, if you want to apply for a promotion, you have to apply on the company website and have to go through the same interview process as someone who has applied for the position that is not currently employed with the company. If you are working 9am-6pm and are offered the promotion, you can expect your hours to change back to working 11:30am-8:30pm, which makes it harder to have a life outside of work, especially if you have a family. Don't expect to be included in any of the company's events is you're not part of the sales, business development, and marketing department. The company invests more in those departments than RFS, merchandising, accounts payable, and their IT department.

2.0
16 Jan 2018

Overworked employees/low compensation/skimpy vacation/tattletale culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Nice, knowledgeable people -Caring employees -Average health care benefits with no assistance to offset a large deductible on some plans. My previous employer supplemented 50% with no strings attached. -Team environment

Cons

-All white male executive leadership. Newsflash: C-level women really do exist! -Cube farms are loud and disruptive. -No remote worker option unless granted permission. Working from home is very frowned upon. Backward thinking if "you're not at the office, you're not working." -ScanSource would rather spend money on expensive, flashy conferences and kickoffs than pay their employees well. -ScanSource would rather spend money sponsoring frivolous Nascar races than pay their employees fairly. -Out of touch executives who actually think it's okay to rob employees of precious weekend family time to deliver content that could be done during business hours. No extra personal day awarded on already very skimpy vacation time. Shameful that a southern company doesn't at least award Martin Luther King day off. -Corporate marketing structure is top heavy and inefficient. -Tattletale culture vs. taking responsibility and owning human errors. -Guilt employees to contributing to corporate charities. How can we be expected to make charitable contributions with the such a low pay structure? Charity pep talks are heavy-handed.

Viewing 1 - 3 of 392 Reviews

Glassdoor has 743 ScanSource reviews submitted anonymously by ScanSource employees. Read employee reviews and ratings on Glassdoor to decide if ScanSource is right for you.