Does SchoolsFirst Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, SchoolsFirst Federal Credit Union employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at SchoolsFirst Federal Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SchoolsFirst Federal Credit Union?

70% of SchoolsFirst Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SchoolsFirst Federal Credit Union 3.5 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SchoolsFirst Federal Credit Union?

Member Service Representative (26) , MSR II (18) , Member Service Representative II (13) , Service Delivery Representative (12) , Manager (10) , Customer Service Representative (8) , MSR IV (7) , Business Analyst (6) , MSR I (5) , MSR III (4) , Member Service Representative III (4) , Analyst (3) , Assistant Manager (3) , MSR III (3) , Msr (3)

What are the pros of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"The benefits are great and my teammates were good to work with." ((in 86 reviews)); "great values and culture in the company" ((in 29 reviews)); "People are great and so is the company" ((in 24 reviews)); "Great benefits great CEO." ((in 12 reviews)); "Great benefits like dental vision and health." ((in 6 reviews))

What are the cons of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"low pay and takes very long for a promotion" ((in 16 reviews)); "Management is atrocious, sneaky, and old" ((in 16 reviews)); "Worked with a few employees and one manager but SchoolsFirst listens to employees so I didn’t work with them long." ((in 13 reviews)); "This created a divide among team members and led to decreased motivation and morale." ((in 11 reviews)); "No work life balance" ((in 6 reviews))

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SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union Reviews

3.7

70% would recommend to a friend

(332 total reviews)

Bill Cheney

91% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (332 reviews)

SchoolsFirst Federal Credit Union has an employee rating of 3.7 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

332 reviews

5.0

16 Jun 2026

Amazing company with no downsides

Fraud analyst

Recommend

CEO approval

Business outlook

Pros

Amazing company! Loved everything about working here. Left for a promotion

Cons

There are no cons for SchoolsFirst

5.0

12 Jun 2026

Friendly culture but demanding workload

Member service representative ii

Recommend

CEO approval

Business outlook

Pros

very friendly and welcoming culture

Cons

demanding, draining, work load can be exhausting

4.0

5 Jun 2026

Great benefits but limited advancement opportunities

Service delivery

Recommend

CEO approval

Business outlook

Pros

This credit union has great benefits

Cons

Limited on opportunities for advancement

Viewing 1 - 3 of 332 Reviews

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Jobs at SchoolsFirst Federal Credit Union

Teller (Member Service Representative I)

Teller (Member Service Representative I)

Personal Banker (Member Service Representative III)

Personal Banker (Member Service Representative II)

SchoolsFirst Federal Credit Union reviews FAQs

Reviews SchoolsFirst Federal Credit Union reviews

SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union Reviews

Company ratings over time

Reviews by job title

Amazing company with no downsides

Friendly culture but demanding workload

Great benefits but limited advancement opportunities

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SchoolsFirst Federal Credit Union reviews FAQs

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